Included Health · 2 weeks ago
Chief of Staff to CEO
San Francisco, CA
Full-time
Hybrid
Lead/Staff, Director/Executive
$227K/yr - $259K/yr
5+ years expIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. The Chief of Staff to the CEO will act as a strategic partner and operator, translating the CEO's priorities into actionable plans while ensuring alignment with key operational and financial metrics.
Health CareHospitalMedicalmHealth
Responsibilities
Translate the CEO's priorities into a focused, sequenced company plan; pressure-test assumptions and trade-offs with Executive Leadership Team (ETeam) Finance, and Ops
Ensure ETeam alignment with annual and quarterly planning milestones and ensure plans tie to key financial and operational metrics
Prep the CEO for key forums (board, investors, client execs, all-hands): craft narratives, talking points, and decision memos; drive crisp pre-reads and post-decision follow-through
Serve as an extension of the CEO in select meetings; clarify decisions, surface risks, and represent the CEO's perspective with high judgment
Design and run the executive operating cadence (ETeam Meetings, key business reviews, weekly staff meetings, executive retreats, etc.) board cycle) with clear inputs/outputs and SLAs
Turn ETeam decisions into plans: define owners, commitments, milestones, and success metrics; track to closure and remove roadblocks
Drive cross-functional execution for high-stakes programs spanning the organization—coordinate dependencies and land results on time
Partner with FP&A on goal/forecast alignment (demand, capacity, hiring plan), highlighting variance and proposing corrective actions
Strengthen executive team cohesion—facilitate offsites, set operating norms, and foster direct, constructive debate
Qualification
Required
5-7+ years in a mix of strategy and execution roles (e.g., Chief of Staff, GM/BU Ops, Product Ops, Corporate Strategy/PE/Consulting) with a track record of shipping cross-functional programs
Masters of Business Administration
5+ years of experience within the Healthcare Industry
Operator's toolkit: planning/OKRs, program management at scale, decision memos, dashboards, and exec-caliber communications
Financial fluency: can link strategy to P&L, unit economics, run-rate, headcount, and ROI; comfortable partnering with FP&A
Exceptional written and verbal communication; can distill complex issues into crisp narratives and drive alignment
High judgment and discretion; proven success representing a CEO/ELT internally and externally
Strong systems thinking and prioritization; can say no, sequence work, and remove blockers without creating bureaucracy
Change-management experience: aligning leaders, communicating change, measuring adoption, and iterating
Mastery with modern tooling (OKR/project systems, data dashboards, collaboration suites); builds light, durable processes
Bias to action and ownership; comfortable in ambiguity and fast-moving environments
Brings positivity, humor, and resilience to the team, helping to make collaboration engaging and rewarding
Prompt and regular attendance at assigned work location
Ability to remain seated in a stationary position for prolonged periods
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
Ability to interact with leadership, employees, and members in an appropriate manner
Ability to travel at least once quarterly
Benefits
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Company
Included Health
Included Health provides a combination of virtual care, navigation, and communities-based healthcare services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$344MKey Investors
The Carlyle GroupGreylockVenrock
2020-09-09Series E· $175M
2018-05-02Series D· $66M
2017-01-01Series Unknown
Leadership Team
Owen Tripp
Chief Executive Officer
Wade Chambers
CTO & SVP of Engineering
Recent News
2026-01-23
Company data provided by crunchbase