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Industrial Electric Mfg. (IEM) · 1 day ago

Field Service Technical Trainer

Ashburn, VA

Full-time

Hybrid

Entry, Mid Level

$31.90/hr - $41.90/hr

2+ years exp

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. The Technical Trainer will educate and develop the Field Service workforce, responsible for delivering training on electrical systems, equipment start-up, and commissioning processes.

AutomotiveElectronicsLogisticsManufacturing

Responsibilities

Manage the training itinerary to provide new FS employees with the skills required to enable their success in the field. Training areas include mechanical assembly, wiring, start-up testing, trouble shooting skills, software tools, networking and communications, report writing, and commissioning

Maintain all training records for Field Service personnel

Communicate with production, field service leadership, engineering, and technicians to identify areas for improvement in the current program

Coordinates with shop leads and managers to facilitate production training

Evaluate the performance of Trainees' reports, strengths, and deficiencies

Maintain all training records for Field Service personnel

Coordinate and facilitate practical exercises and lab sessions to provide trainees with real-world experience in working with electrical equipment, tools, and technologies

Evaluate trainees’ performance, comprehension, and skills development through assessments, quizzes, and practical exercises, providing constructive feedback and support as needed

Conduct engaging and interactive training sessions through various methods including classroom instruction, hands-on demonstrations, workshops, and online modules

Continuously review and help enhance the FS training program based on feedback, evaluation results, support employee development initiatives and alignment with organizational goals

Ensure training content remains current and relevant

Collaborate with the FS-Technical Manager and internal stakeholders, including FS management and department heads to identify training needs, help develop learning objectives and support employee development initiatives

Qualification

Electrical testingTroubleshootingCommissioningTechnical degreeTraining tools proficiencyTeaching experienceTeam playerDetail orientedContinuous learningCommunication skillsPresentation skillsInterpersonal skills