Engineering Support Specialist jobs in United States
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Remarcable · 3 months ago

Engineering Support Specialist

Remarcable is a fast-growing company reshaping how electrical contractors and distributors connect through their cloud-based platform. They are seeking a Support Engineer to troubleshoot integration issues, set up new trading partner integrations, and collaborate with cross-functional teams to enhance client workflows.

Cloud ComputingCloud ManagementProductivity Tools

Responsibilities

Troubleshoot integration issues and monitor daily electronic data exchange, proactively flagging and resolving problems
Set up integrations for new trading partners and enhance existing ones
Collaborate with cross functional teams and clients’ IT teams to ensure seamless data flow
Gain working knowledge of distribution & accounting ERP systems to support client integrations
Create and refine technical documentation to help clients succeed
Play an active role in proposing IT solutions that improve client workflows

Qualification

Software integrationsSQL databaseClient integrationsTechnical documentationCommunicatorTech-savvyHighly organizedCuriousResourcefulTeam playerAdaptable

Required

Experienced with software integrations (EDI, API, Punchout, SQL database or related systems)
Strong communicator—able to explain technical details clearly in both writing and conversation
Tech-savvy, with the ability to quickly learn new systems and environments
Naturally curious and resourceful, eager to dig deep into problems until they're solved
Highly organized, adaptable, and comfortable juggling multiple priorities
A team player with a client-first mentality and collaborative approach

Preferred

A degree in Computer Science, Engineering, IT, or related field
Experience in the construction or distribution industry

Benefits

Standard Remarcable Benefits Package including Medical, Dental, Vision, Life Insurance, STD and LTD and a 401(k) with company match

Company

Remarcable

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Remarcable is a cloud-based firm that provides automated shipping status, special pricing, digital order ack, and invoice services.

Funding

Current Stage
Growth Stage
Total Funding
$15M
Key Investors
Insight Partners
2025-06-10Series A· $15M

Leadership Team

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Clint Zhang
Founder / CEO
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Company data provided by crunchbase