FreedomCare · 4 months ago
Clinical Talent Pool (Bronx, NY)
Bronx, NY
Part-time
Onsite
Mid, Senior Level
$100K/yr - $110K/yrFreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. The role involves building a talent pool of clinical professionals, including RN Nurse Educators and RN Field Nurse Assessors, to support patients and caregivers.
FitnessHealth Care
Responsibilities
Provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides
Conduct patient assessments in the patient's homes to determine care needs and develop personalized care plans. Requires frequent travel to patient's homes
Qualification
Required
Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care
Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers
Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment
Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure
Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers
Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking
Clinical experience: a valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments
Benefits
Medical benefits
Retirement plans
Wellness programs
Fun company events
Ongoing learning opportunities
Company
FreedomCare
As a leading CDPAP provider, FreedomCare helps you reclaim your right to health and happiness
Founded in 2015
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Yoel Gabay
Chief Executive Officer
Recent News
Home Health Care News
2025-06-30
Company data provided by crunchbase