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Mission Critical Group · 1 week ago

Inside Sales Administrator

Austin, TX

Contract

Onsite

Entry Level

2+ years exp

Mission Critical Group is seeking an Inside Sales Administrator to provide administrative support to the sales staff with a strong attention to detail. The role involves assisting in the development of project proposals, facilitating the sales process for various power distribution solutions, and maintaining Salesforce CRM data.

Data CenterInfrastructureManufacturing

Responsibilities

Support data / system entry of project budget and cost information by obtaining quote. information for all products and services required to successfully complete the project on a timely basis

Respond to customer inquiries via phone and email. Assist with order tracking, delivery updates, and post-sale follow up

Schedule meetings, demos, or calls between Sales team members and clients

Formalize project proposals by formatting, editing and ensuring proposals are neat, accurate and complete

Coordinate completion and distribution of weekly and monthly sales forecasts and reports

Support the maintenance and accuracy of Salesforce CRM data

Support new client setups and new vendor setups/onboarding with accounting and other internal departments

Other duties as assigned

Qualification

Salesforce CRMElectrical designTechnical writingMicrosoft OfficeOrganizational skillsCommunication skillsAttention to detailAdaptability

Required

Associate's degree in electrical design or electrical engineering preferred; equivalent experience accepted

2 years of industry experience, working with switchgear, switchboards, PDUs, UPS, batteries, or power generation

Ability to handle highly confidential material, understanding that all company information should only be disclosed to others who have a need to know, for legitimate business reasons

Ability to remain focused in a busy work environment and maintain strong organizational skills as working with several different customers simultaneously

Ability to exercise and apply sound judgment and decision-making skills as well as the ability to maintain integrity and confidentiality of data

Solid knowledge of Microsoft Office software. (Word, Excel and Outlook) as well as the ability to stay current with emerging office technologies

Demonstrates excellent oral communication and professional demeanor, especially with vendors to track down pricing and communicate business needs

Demonstrates excellent written communication and strong technical writing ability to communicate complex specifications into language that is easy for our customers to understand

Ability to shift quickly between several tasks without loss of continuity while balancing priorities to accomplish assigned tasks within the required time frame

Ability to work effectively, decisively and flexibly in a fast-paced, dynamic environment

Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety

Have Humanity: Respect the input and ideas of everyone to create the best possible outcome

Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder

Drive Innovation: Seek new ways to improve and take on new challenges

Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility

Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks

Grit: Learn new things, actively seek feedback and training

Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own