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ProSmile · 3 months ago

Assistant Dental Office Manager

Parlin, NJ

Full-time

Onsite

Mid Level

ProSmile is one of the fastest-growing dental organizations, focused on delivering personalized care and creating a supportive environment for dental professionals. They are seeking an Assistant Dental Office Manager to maintain patient scheduling, resolve complaints, and oversee daily operations while supporting the practice's growth and success.

DentalHealth Care

Responsibilities

Maintains control of patient scheduling

Addresses and resolves patient complaints

Reviews patient charts making corrections with posting if needed

Takes on the responsibility of the Treatment Plan Coordinator in some offices

Has working knowledge of all insurances; handling of claims, attachments for claims

Maintains collection controls and systems

Oversees daily closeout functions as well as daily deposit with the corporate office

Coordinates end-of-month functions with the corporate office & Dental Practice Manager

Monitors patient A/R

Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings

Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager

Contacts maintenance for all office equipment in need of repair for optimum function

Following up on unresolved task

Performs miscellaneous job-related duties as assigned

Coordinating office needs with Dental Practice Manager

Qualification

Dental office managementPatient schedulingMicrosoft Office SuiteCustomer serviceFlexibility in scheduling

Required

High School diploma or GED required

Easily able to learn new technologies and systems required

Work experience in an administrative function and/or customer facing role required

Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed

Preferred

Experience using Outlook, Word Excel preferred

Working knowledge of dental or medical front desk duties and responsibilities preferable

Previous dental office management work experience preferable

Benefits

Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks

Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options

Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits

Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses

Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans

Employee Assistance Program (EAP)

Identity Theft & Fraud Protection

Legal Support Services

Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)

Wellness Programs

Financial Wellness and Planning Tools