Epiq · 2 weeks ago
eDiscovery Project Manager
Epiq is a company where employees are passionate about their work, and they are seeking an eDiscovery Project Manager to lead client relationships through effective project management. The role involves managing multiple projects, ensuring client satisfaction, and providing strategic guidance within the eDiscovery business unit.
Document ManagementEdiscoveryInformation TechnologyLegalLegal Tech
Responsibilities
Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects
Drives overall client satisfaction through effective coordination and communication of client deliverables
Works with clients to establish best practices which meet their needs and addresses any prioritization issues that may arise
Provides high-level consultative input to clients and staff, with an emphasis on advanced analytics and technology-assisted reviews
Prepares project forecasts and work schedules for assigned projects and implements projects forecasts and work schedules prepared by the Client Services Manager
Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners
Manages and reports to clients on project budget and financial status
Provides strategic and tactical guidance to deliver Epiq’s best practice for Client Services as well as cross-functionally within the eDiscovery business unit
Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Client Services Manager
Ensures that an up to date record is maintained with regard to the status of all projects being worked on
Provides substantive oversight to client-specific projects on a day-to-day basis
Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality
Instills confidence with the client and serves as a primary public face of Epiq’s high-quality service delivery offering
Assists Client Services Manager in evaluating team bandwidth and delegation of tasks internally
Works with Client Services Manager in assessing potential candidates along with implementing and executing onboarding sessions
Participates and takes ownership in Epiq’s regional and global initiatives acting as representative for regional location
Identifies areas for improvement in process on internal workflow and projects in a solution-oriented fashion
Qualification
Required
A solid understanding of eDiscovery and the litigation support industry which is typically a result of at least 4 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers
Evidence of emerging leadership and staff development skills which help to motivate staff members and provide professional growth allowing them to assume additional responsibilities
Demonstrated success in the management of multiple simultaneous projects
Oral and written communication skills which provide a strong and confident leadership presence
Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements
A solid understanding of database design and management, data processing activities and legal document review requirements
Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met
Company
Epiq
Epiq Systems provides legal process outsourcing (LPO) services in the United States and internationally.
H1B Sponsorship
Epiq has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-07-27Post Ipo Equity
2016-07-27Acquired
1997-02-04IPO
Recent News
globallegalchronicle.com
2025-11-15
Epiq Systems Inc
2025-11-10
Company data provided by crunchbase