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MANTECH · 9 hours ago

Senior Performance and Metrics Analyst

Herndon, VA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

ManTech seeks a motivated, career and customer-oriented Senior Performance and Metrics Analyst to join their team in the DC, Maryland, and Virginia area. The role involves analyzing complex business processes and coordinating activities within various domains, designing and implementing a centralized dashboard using Power BI to provide insights into performance and efficiency.

Cyber SecurityInformation TechnologySecurityTelecommunications

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead the design, development, and deployment of a comprehensive, one-stop performance dashboard solution utilizing Power BI to visualize key metrics, track progress against goals, and communicate performance insights to stakeholders

Administer and optimize JIRA and Confluence environments to support performance data collection, reporting workflows, and collaborative analysis within Agile teams

Conduct in-depth analysis of performance data to identify trends, anomalies, and root causes of performance issues, providing actionable insights and recommendations for improvement as well as data analysis and provide recommendations based on analysis, develop and brief metrics

Align services and processes to ITIL4 and the NIST Cyber Security Framework

Collaborate closely with cross-functional Agile teams and project stakeholders to understand performance requirements, establish measurement frameworks, ensure data accuracy and integrity, analyze and define business processes, develop cost/benefit analyses aligned with FinOps principles, document requirements, and create reports and dashboards to present actionable insights

Provide project management support to ensure that all tasks are completed on time and within budget

Research industry trends, emerging technologies, and best practices to identify opportunities for continuous improvement and innovation in the combined network, security, and cloud operations domain

Qualification

Power BIData analysisJIRA administrationConfluence administrationAgile methodologiesITIL4 principlesFinancial modelingMicrosoft Office SuiteFinOps CertificationNOC experiencePMO experienceVarious certificationsProject management

Required

Bachelor's Degree in Information Security, Computer Science, Business Management, Data Analytics or related field

8+ years of experience in project management, data analytics, and financial modeling

Demonstrated understanding of Agile methodologies (e.g., Scrum, Kanban) and their application to performance management

Proven expertise in administering JIRA and Confluence for workflow and data management

Advanced proficiency in developing interactive dashboards and conducting complex data analysis using Power BI

Understanding of ITIL4 principles

Proficiency with Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Teams, and SharePoint

Must have a current/active Secret clearance with the ability to obtain and maintain a TS/SCI

The ability to obtain and maintain a DHS EOD suitability is required prior to starting this position

Preferred

FinOps Certification

PMO experience

Previous Network Operations Center (NOC) or IT Operations experience

One of the following certifications: Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified Data Management Professional (CDMP), Six Sigma Certification, ITIL4

ServiceNow Certification