Learning Commons · 20 hours ago
Senior Director, Technical and Program Operations
Redwood City, CA
Full-time
Onsite
Director/Executive
$270K/yr - $372K/yr
15+ years expLearning Commons is Mark Zuckerberg and Priscilla Chan’s education initiative, which aims to scale proven teaching and learning practices to benefit every learner. The Technology & Program Operations Senior Director will lead the team to drive impactful initiatives at the intersection of technology and education, collaborating closely with leadership and various teams to optimize processes and ensure effective execution.
Non-profit Organization Management
Responsibilities
Drive Impact: Partner with other Learning Commons leaders to set an operational strategy for our resources - time, people, funds - that enables us to do unique cross-sector work across philanthropic, education, and technology sector values and strengths
Optimize Process: Lead and support overall organizational execution and team culture by designing and directing program management practices and processes that enable our strategic goals, tactical work, and the culture and values we need and desire. We see process as a manifestation of culture and believe it can facilitate the inclusivity we desire and the execution speed and quality we need
Foster Collaboration: Work with product, engineering, marketing and partnership leaders to lead and manage the significant processes that support team alignment, execution, and accountability. Build strong relationships with central CZI leadership to represent Learning Commons priorities and resourcing needs productively
Champion Innovation: Develop and own processes that enable efficient decision-making, communication, delegation, and accountability; monitor organizational health and plan ahead around corners to support continuous improvement. Enable strategic guidance processes including from our founders/CEOs, our advisory board and other key collaborators
Cultivate Team Excellence: Manage a small but mighty team of technical and business program managers who operate critical projects and processes, including major planning processes (strategic, financial, technical); internal communications mechanisms (helping the organization feel inspired, informed, connected across a hybrid team); product, engineering, design, and data team delivery processes (roadmapping, Jira tracking); central CZI collaborations; executive administrative collaboration and norms; build and oversee developer relations and support team, internal and external stakeholder support, and more
Be Flexible: Demonstrate adaptability and proactive problem solving by anticipating challenges and opportunities and adjusting strategies and your scope as needed to drive change, continuous improvement and innovation
Qualification
Required
Minimum 15 years of experience managing in complex sectors like education, enterprise, or government
5 or more years of leadership experience leading and managing technology teams
Experience with leading fast moving and scaling organizations
Exceptional at communication, relationship-building and influencing others to move towards bigger goals
Deep organizational and managerial intelligence and experience that helps you innovate on approaches to supporting teams with professional backgrounds spanning sectors towards unified strategy, goals and roadmaps
Comfortable with the ambiguity of exploration and innovation
Strong understanding of first principles and data driven decision making
Ability to identify where issues stem from and structural gaps in process and/or leadership
Ability to build the right sized process to get the job done and grow the capacity of the organization
Excellent at what you do, always trying to innovate, create, and improve, yet you bring a humility that lifts others up
Strong intrinsic drive to help deliver impact at the opportunities at the intersection of technology and education
Preferred
Prior experience working closely with software teams as a technical program manager, product manager or engineering manager is a plus
Benefits
Provides a generous employer match on employee 401(k) contributions to support planning for the future.
Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.
Life of Service Gifts are awarded to employees to 'live the mission' and support the causes closest to them.
Paid time off to volunteer at an organization of your choice.
Funding for select family-forming benefits.
Relocation support for employees who need assistance moving to the Bay Area
Company
Learning Commons
Learning Commons is the name of the Chan Zuckerberg Initiative's long-standing work and investment in education, which aims to scale proven teaching and learning practices to benefit every learner.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase