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Transwestern · 3 months ago

Hotel Attendant

Houston, TX

Full-time

Onsite

New Grad, Entry Level

Transwestern is a dynamic enterprise in the commercial real estate sector, committed to service excellence and innovative solutions. The Hotel Attendant role is essential for enhancing the guest experience by maintaining cleanliness in public areas, responding to guest requests, and supporting housekeeping operations.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Maintain cleanliness and orderliness in all guest-facing spaces, including lobbies, corridors, elevators, public restrooms, and pool areas

Maintain cleanliness and organization of service corridors, pantries, and storage areas

Ensure surfaces, mirrors, glass doors, and flooring are consistently spotless and polished

Refresh water stations and care for floral displays with attentiveness to hotel design standards

Monitor and restock pool towels; maintain cleanliness and organization of pool deck area

Respond promptly to guest requests (towels, amenities, extra pillows)

Support Room Attendants by delivering linens, removing soiled items, and restocking carts/closets

Report maintenance issues and follow up for resolution

Collaborate and communicate effectively with guests, clients, and other departments for seamless guest experiences

Follow safety and sanitation procedures per health regulations and company standards

Other duties as assigned

Qualification

Housekeeping experienceSafetySanitation knowledgeCommunication device proficiencyMultitasking abilityGuest service mindsetProfessionalism under pressureWork independentlyTeam collaboration