OhmComm, Inc. ยท 3 months ago
Service Manager / Dispatcher (Low Voltage & IT services)
Philadelphia, PA 19146
Full-time
Onsite
Mid Level
$50K/yr - $65K/yrOhmComm, Inc. is seeking a Service Manager for their low voltage and IT services in Philadelphia, PA. The Service Manager will oversee daily operations, ensuring efficient service delivery while managing client relationships and coordinating service technicians.
B2BConsumer ElectronicsService Industry
Responsibilities
Supervising and coordinating service technicians
Managing client relationships
Implementing service policies
Ensuring customer satisfaction
Responding to service inquiries
Troubleshooting technical issues
Maintaining service records
Qualification
Required
Experience in IT and technology (low voltage) systems
Skills in managing teams and coordinating service technicians
Ability to handle customer service and client relationships
Proficiency in technical troubleshooting and problem-solving
Strong organizational and time management skills
Excellent verbal and written communication skills
Experience in project management is a plus
Ability to work after hours and weekends expected when needed
Preferred
Experience with ConnectWise
Benefits
401(k) matching
Competitive salary
Health insurance
Paid time off
Company
OhmComm, Inc.
OhmComm is a full service IT, low voltage, communication system and service company, specializing in the needs of small to medium sized businesses .
Founded in 1996
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase