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Knipper Health · 3 months ago

Vice President of Operational Excellence

Full-time

Onsite

Director/Executive

Knipper Health is a company focused on improving operational efficiency in the medical and pharmaceutical industry. The Vice President of Operational Excellence will lead initiatives aimed at enhancing warehouse operations, ensuring compliance with industry regulations, and fostering a culture of continuous improvement and accountability among teams.

MarketingPharmaceutical

H1B Sponsor Likely

Responsibilities

Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations

Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement

Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes

Own the standardization of operational workflows and drive process harmonization across sites and teams

Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs)

Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations

Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System

Implement and refine metrics and dashboards for performance tracking and compliance adherence

Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads

Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication

Identify talent gaps and champion leadership development within operational teams

Ensure team alignment with organizational KPIs and customer service standards

Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow

Participates in regulatory inspections and audits as Compliance invites/requests

Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence

Guide automation initiatives and WMS enhancements to improve process visibility and scalability

Qualification

Operational Excellence RoadmapLean MethodologiesSix SigmaQuality AssuranceFDA ComplianceData-Driven MindsetOperational AnalyticsChange ManagementContinuous Improvement CultureCross-Functional LeadershipCustomer Focused

Required

Lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services