Universal Nutrition · 3 months ago
International Sales Operations Coordinator
New Brunswick, NJ
Full-time
Hybrid
Mid Level
$60K/yr - $80K/yrUniversal Nutrition is a company driven by a shared mission to empower people through science and innovation. They are seeking a highly motivated International Sales Operations Coordinator responsible for managing global customer orders, ensuring compliance with international regulations, and collaborating with various teams to enhance sales processes. This role plays a crucial part in integrating regulations into the sales process and optimizing operational efficiency.
Dietary SupplementsHealth CareWellness
Responsibilities
Generate & create the detailed documentation needed for orders, depending upon the country of receipt
Generate & create detailed documentation for customs or regulatory regulations for any country of receipt for new product launches and updates to existing products, for example, formula changes
Coordinate with R&D, Quality, and Regulatory for formulation specifics, ingredient percentages and amounts, and nutritional label information as needed for international regulatory submitting, reporting, and approvals
Generate & analyze sales reporting to identify trends, areas of opportunity and growth, order frequency, gaps or risks, and inventory levels of international customers, distributors, and brokers
Analyze product performance at customer level
Maintain and track inventory amounts and fulfillment of orders
Manage timely Import/export Permit applications and identify opportunities for process improvements and cost savings
Coordinate & execute monthly report on individual customer year over year trends to enable increased efficiency in sales reporting
Provide sales order trends by country or region, including information on inventory levels and manufacturing output and needs
Utilizes business intelligence platforms and tools to analyze customer data, build detailed customer profiles
Reviews sales forecast reports for accuracy in meeting required guidelines and ensures data integrity
Optimizes sales processes with automation, new technologies and improve methodologies that will optimize sales activities
Develop and implement cross-channel sales processes, tools, and systems that enable sales and partnerships teams to operate efficiently and effectively
Identify opportunities for process improvement and implement changes that increase efficiency and effectiveness
Continuously monitor international sales order lifecycle to identify process gaps and make swift, beneficial decisions
Qualification
Required
High School Diploma required
Bachelor's Degree preferred
Business Administration preferred
Excellent organizational, coordination capabilities, and the ability to manage multiple projects simultaneously to ensure time-sensitive requirements are met
Proven ability to work autonomously as a self-starter, motivated with a bias for action
Strong track record of adapting quickly to changes in priorities and business needs
Skilled at identifying process enhancements and cost-saving opportunities
Agile and adaptable in daily priorities and adjust expected outputs based upon customer and distributor needs
Detail-oriented with strong attention to accuracy
Proficient in Microsoft Office Suite, excel experience at expert level is strongly preferred
Strong people-oriented and communication skills to build relationships and effectively communicate with customers
Ability to adapt to changing regulations and requirements
Ability to generate creative solutions and problem-solve
Proven track record of being an analytical and critical thinker, with the ability to challenge existing processes
Benefits
Medical, Dental, & Vision Insurance offered, and cost shared between employer and employee
401K Safe Harbor Match
Employer sponsored Life, Basic AD&D, Short-Term Disability and Long-Term Disability Insurance, additional buy-up insurances available
Paid time off at competitive rates to the market, paid SICK leave
Employee Resource Center & Telehealth medical offerings
Company
Universal Nutrition
Universal Nutrition provides cutting edge & staple nutritional products to bodybuilders & hard training athletes the world over.
Founded in 1977
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bob Levi
CEO
Leila Davis
Chief Financial Officer
Recent News
2025-03-14
Company data provided by crunchbase