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Metropolis Technologies · 16 hours ago

Vice President of Operations

Washington, DC

Full-time

Onsite

Director/Executive

$150K/yr - $200K/yr

10+ years exp

Metropolis Technologies is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences. They are seeking a dynamic Vice President of Operations to lead parking operations, drive operational excellence, and maximize financial performance across multiple locations.

Artificial Intelligence (AI)Computer VisionMachine LearningParkingSoftware

Growth Opportunities

Responsibilities

Develop and execute regional strategies to drive growth, operational efficiency, and profitability

Identify new business opportunities and lead expansion initiatives within the region

Collaborate with executive leadership to align regional plans with corporate goals and vision

Define and monitor key performance indicators (KPIs) to drive continuous improvement

Oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance

Lead technology adoption across locations to streamline operations and enhance customer experience

Manage regional budgets by overseeing revenue forecasting, cost control, and margin optimization, while conducting financial analyses to identify opportunities and mitigate risks

Ensure regional financial targets are met or exceeded

Lead and develop regional and operations managers, fostering accountability, excellence, and innovation while driving performance and growth

Champion a customer-first mindset by ensuring rapid issue resolution, continuous service improvement, and consistent enforcement of service standards and satisfaction metrics across all sites

Ensure full compliance with ADA, safety, and all applicable local, state, and federal regulations

Build and maintain strong relationships with clients, community leaders, and local officials, representing Metropolis at industry events and community initiatives

Support sales and marketing efforts by providing local market insights and fostering strategic partnerships

Qualification

Multi-site operationsParking managementFinancial performance managementCustomer experience best practicesLeadership skillsStakeholder managementData-driven decision makingRegulatory complianceCommunication skills