Austral Education Group ยท 3 months ago
Program Coordinator (Group Leader) - Cape Town
Austral Education Group is seeking a Group Leader to be the primary liaison for groups of MBA students and professors visiting Cape Town. The role involves guiding participants through business meetings and cultural tours while managing logistics to ensure a seamless experience.
Consulting
Responsibilities
Serve as the primary point of contact for each group from arrival to departure
Guide and engage participants through business meetings, cultural tours, and local experiences
Coordinate logistics such as transportation, meeting confirmations, and dining arrangements
Quickly address and resolve any unexpected issues to ensure smooth operations and client satisfaction
Qualification
Required
Certified Tour Guide License is a plus
Passion for Cape Town: Enthusiastic about sharing the destination's unique history, culture, and local insights with international visitors
In-depth Local Knowledge: Extensive knowledge of the destination's demographics, economy, business scene, culture, and neighborhoods
Fluent English Communication: Strong verbal communication skills to effectively engage with an international audience
Excellent Time Management: Punctual, reliable, and attentive to detail
Group Leadership Skills: Confident in leading groups using both public and private transportation
Client-focused Approach: Committed to delivering outstanding client satisfaction
Proactive and Independent: Able to take initiative, solve problems independently, and manage time effectively
Company
Austral Education Group
Austral Group is an educational services firm that organizes online global modules, international study programs and consulting experiences.