Buff City Soap · 3 months ago
General Manager in training
Morristown, TN 37813
Full-time
Onsite
Mid LevelBuff City Soap is dedicated to creating handmade products that are free of harsh ingredients. The Store Manager is responsible for leading a team to ensure exceptional client experiences, managing daily operations, and maintaining the cleanliness and organization of the makery.
Consumer GoodsE-CommercePersonal Health
Responsibilities
Developing and coaching employees to provide amazing client experiences
Following up swiftly on client concerns and issues
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume
Displays a client comes first attitude by holding team members accountable for quality client service
Drives company metrics by developing action plans. Directly motivates and instructs the makery team by implementing company programs
Manages with integrity and honesty and promotes the culture, values, and mission of Buff City Soap
Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations
Manage and track stock of raw materials, finished products, and supplies
Maintains outstanding store conditions and visual merchandising compliance with the Buff City Soap brand standards
Directly responsible for the production, cleanliness, maintenance, sanitation, and organization of the makery
Manage and track stock of raw materials, finished products, and supplies
Manages makery staffing levels to ensure employee development and maintain makery operational requirements
Adherence to applicable wage and hour laws for non-exempt team members and minors
Uses all operational tools to plan for and achieve operational excellence in the makery. Tools include labor guidelines, reports, cash management and inventory management
Utilizes financial reports to identify and address trends and issues in makery performance
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance
Manage ongoing sales
The Store Manager is required to work a 5-day workweek of 40 hours per week. (minimum)
The Store Manager is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs
Has reliable ability and transportation to go to the bank as needed
Qualification
Required
Management and/or Sales experience required
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
Strong knowledge of client service techniques and operational practices
Strong problem solving and organizational/planning skills
Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures
Team building skills
Ability to prioritize and delegate
Ability to stand and walk for long periods of time
Must not be sensitive to various scents and fragrances
Dexterity of hands and fingers
Ability to lift or assist in lifting items and heavy boxes up to 50lbs
Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel or crouch
Ability to perform makery cleaning functions including dusting, sweeping, mopping, scrubbing, etc
The Store Manager is required to work a 5-day workweek of 40 hours per week. (minimum)
The Store Manager is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs
Has reliable ability and transportation to go to the bank as needed
Benefits
Employment growth opportunities
Flexible scheduling.
Competitive bonus plan.
Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K.
Ability to earn paid time off.
Employee discount on products & services.
Anniversary gifts for years of service.
Fun contests and incentives for performance.
Company
Buff City Soap
Buff City Soap delightfully scented plant-based soaps, handmade daily, in each of our local Soap Makeries.
Founded in 2013
201-500 employees
H1B Sponsorship
Buff City Soap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
General AtlanticCrux Capital
2022-05-10Private Equity
2021-06-02Private Equity
2019-11-22Private Equity
Leadership Team
Enrique Mena
President & Chief Executive Officer
Recent News
2025-10-09
2025-09-21
2025-07-15
Company data provided by crunchbase