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Westcor Land Title Insurance Company® · 3 months ago

Funding Team Lead - Grid 151

Plymouth Meeting, PA

Full-time

Onsite

Senior Level

3+ years exp

Westcor Land Title Insurance Company is a provider of title insurance and related services. They are seeking a Funding Team Lead to oversee the funding team, ensuring timely disbursements and quality customer service while providing direction and training to team members.

FinanceFinancial ServicesInsurance

Responsibilities

Provides direction to team members to ensure all expected transactions are disbursed daily, emails in queues are replied to timely, and be the first point of contact for funding escalations

Identifies team members who need training and works with team members and management team to complete training

Identifies SOPs that need updates/creation and works with team members and management team to complete them

Keeps team members up to date on best practices and continuing expectations

Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints

Monitors workflow queues to ensure timely disbursements and follow up for post-closing accounting issues

Oversee the funding team to disburse closing proceeds in accordance with parties’ instructions and applicable law

Comply with documents: contracts, settlement statements, closing disclosures, mortgages, deeds and title policies

Remedy post-closing funding issues through contact with closing agents and other internal and external parties

Work collaboratively with all stakeholders including but not limited to internal operations teams, client, outside counsel, and title agent partners

Perform other duties as assigned by supervisor

Qualification

ClosingFunding experienceCustomer service skillsResWare software proficiencyAttention to detailOrganizational skillsMulti-taskProblem-solving ability

Required

High school diploma or GED required

Strong customer service skills required

Three (3) years' experience in the closing and/or funding department with title or closing company preferred

Work under general supervision

Preferred

Baccalaureate degree preferred

National purchase and refinance experience preferable

Experience utilizing ResWare, or similar closing software preferred

Licensed in PA/MD is a plus!

Strong attention to detail, excellent organizational skills, ability to high volume and the capacity to work under pressure and tight deadlines

Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment

Benefits

Health, dental, and vision benefits

Employer-paid disability and life insurance

Flexible spending accounts

401K with company match

Paid time off and company-paid holidays

Wellness resources

Company

Westcor Land Title Insurance Company®

Westcor Land Title Insurance Company® is a leading top National title insurance underwriter that has emerged as a source of Local and National market expertise.

Founded in 1993

Maitland, Florida, USA

201-500 employees