NextPatient · 4 months ago
Customer Success Associate
United States
Full-time
Remote
New Grad, Entry Level
$65K/yr - $75K/yrNextPatient is a small team dedicated to building excellent software for medical practices. They are seeking a Client Success Associate to help practices utilize their software effectively and to support them on a day-to-day basis, ensuring a seamless experience for both clients and patients.
Health CareInternet
Responsibilities
Get practices running on the NextPatient suite and support them day-to-day
Become an expert in the product to listen to client needs and configure the product accordingly
Work under Client Success Managers to cover clients and eventually manage your own clients as skills and confidence grow
Meet with the product team regularly to advocate for product enhancements based on client feedback
Qualification
Required
Expertise in the product to listen to client needs and configure the product accordingly
Detail-oriented approach in every interaction with clients
Ability to work under Client Success Managers and eventually manage own clients
Regular communication with the product team to advocate for client-requested enhancements
Benefits
Health benefits
401(k) with company match
Equity
Company
NextPatient
Nextpatient online scheduling, appointment reminders, and reputation management for health care.
Founded in 2016
11-50 employees
Funding
Current Stage
Early StageLeadership Team
K
Kyle Morham
Co-Founder
Aaron Kur
Chief Operating Officer
Company data provided by crunchbase