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PRAB, Inc. · 3 months ago

Client Support & Resource Navigation Intern

East Brunswick, NJ, USA

Internship

Onsite

Intern

PRAB, Inc. is a community-focused organization seeking a Client Support & Resource Navigation Intern to assist low- and moderate-income residents of Middlesex County. The intern will help clients with form completion, benefits access, and resource referrals while gaining hands-on experience in social services navigation.

ConsultingNon ProfitSocial Assistance

Responsibilities

Greet and assist walk-in clients or callers using intake forms and guided needs assessments

Support clients with applications and forms for:

Medicaid/NJ FamilyCare

SNAP/WIC

Unemployment or disability benefits

Utility assistance (e.g., LIHEAP, NJ Shares)

Housing supports (e.g., rental or Section 8)

School registration, employment applications, and job portals

Translate or write letters in English and Spanish (non-legal)

Support clients in creating email accounts and accessing online portals

Refer clients to partner agencies for legal, mental health, optometry, domestic violence, or financial assistance

Update MSC’s Menu of Services and help compose an internal resource binder

Help prepare outreach materials and follow up with clients from events

Maintain client service logs using intake forms

Participate in weekly supervision and case review with MSC staff

Qualification

Bilingual in EnglishSpanishSocial WorkHuman ServicesPublic HealthPsychologyCulturally competentMicrosoft OfficeInternet-based service systemsCommunication skillsDetail-oriented

Required

Culturally competent and comfortable working with diverse populations

Strong communication and documentation skills

Reliable, compassionate, and detail-oriented

Familiar with Microsoft Office and internet-based service systems

Preferred

Bilingual in English and Spanish – highly preferred

Pursuing a degree in Social Work, Human Services, Public Health, Psychology, or a related field

Company

PRAB, Inc.

Founded in 1969 and incorporated in 1971 by a group of Puerto Rican/Latino volunteers, the Puerto Rican Action Board (PRAB) is a comprehensive human services organization with our headquarters in New Brunswick, Middlesex County, New Jersey.

Founded in 1969