Kasa · 3 months ago
Task Force Operations Manager
United States
Full-time
Hybrid
Mid, Senior Level
5+ years expKasa is the leading tech-enabled hotel and apartment hotel brand that partners with property owners to provide stylish accommodations. The Task Force Operations Manager plays a critical role in launching new properties and ensuring operational excellence during transitions, while also supporting hiring and training efforts.
HospitalityHotelTravel
Responsibilities
Serve as the operational backbone of new property launches and transitions, ensuring every property starts with excellence
Act as a trusted coach and leader, stabilizing day-to-day operations and empowering property teams to succeed
Provide interim leadership coverage during property-level vacancies, ensuring continuity of operations and guest experience
Support property hiring efforts and act as a hands-on operator until teams are fully stabilized
When necessary, support training delivery for on-site personnel, including new hires or existing team members, by helping implement training programs during launches or interim assignments
Represent Kasa’s values on-site, inspiring teams to embrace a culture of accountability, collaboration, and hospitality
Travel extensively to new properties and remain on-site for extended periods (several weeks at a time) to lead successful launches and transitions
Deliver hands-on operational leadership by modeling standards, stabilizing property functions, and reinforcing best practices
Champion Kasa’s hospitality standards, ensuring every property embodies a culture of exceptional guest service
Step in to cover leadership vacancies, assuming operational management responsibilities until permanent leaders are in place
Provide continuity in guest experience and operational performance during transitional periods
When prioritized, deliver or assist with training content for new hires or existing staff during on-site assignments
Partner with centralized training teams to ensure materials are applied effectively in-market and provide feedback from the field
Reinforce training outcomes through operational shadowing, coaching, and mentorship of local leaders
Qualification
Required
5+ years of hospitality management experience, with exposure to hotels, resorts, or food & beverage environments in a supervisory, training, or task force role
Proven background in new property launches, takeovers, or operational stabilization
Experience stepping into interim or transitional leadership roles, with a proven ability to maintain operational excellence during vacancies
Familiarity with training delivery (preferred, but secondary to core operational management experience)
Ability to travel 70–80% of the time and live on-site for extended periods (weeks at a time)
Commitment to delivering outstanding guest experiences
Willingness to learn new systems, including PMS and other operational tech tools
Benefits
Flexible extended time off between assignments (typically 9 days for every 21 days on-site).
Competitive compensation and benefits package.
Opportunities for professional growth in a dynamic and innovative organization.
Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country!
Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates.
Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.
401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match.
Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most.
Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more!
Company
Kasa
Kasa is the industry-standard brand and operator of flexible accommodations.
201-500 employees
H1B Sponsorship
Kasa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2021 (6)
Funding
Current Stage
Growth StageTotal Funding
$166.3MKey Investors
SLWRibbit CapitalFirstMark
2025-08-19Series Unknown· $40M
2023-10-31Series C· $70M
2022-12-08Series C
Leadership Team
Roman Pedan
Founder & CEO
Recent News
2026-01-16
2025-09-19
Company data provided by crunchbase