San José State University · 3 months ago
Director of Financial Aid and Scholarships
San Jose, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$11,667/mo - $12,500/mo
5+ years expSan José State University is seeking an experienced and strategic leader to serve as the Director of the Financial Aid and Scholarship Office. The Director will be responsible for the overall administration, leadership, and fiscal management of the university’s financial aid and scholarship programs, leading a team of approximately 25 employees and managing a department budget of $1.5 million.
Education
No H1B
Responsibilities
Lead the planning, management, and evaluation of all federal, state, institutional, and scholarship aid programs
Oversee regulatory compliance, fiscal accountability, and system implementation
Supervise and develop staff across counseling, operations, and scholarship functions
Collaborate with departments across campus to support student retention and timely graduation
Serve as the campus expert on financial aid and scholarship policy and reporting
Represent the university on internal and external committees, regional/national associations, and public events
Develop and implement strategic plans, assessment tools, and service improvement strategies
Qualification
Required
Bachelor's degree in a related field
Five (5) years of relevant and progressively responsible management experience in an institution of higher education in Financial Aid & Scholarships
Ability to communicate with constituents in a professional and respectful manner
Understanding of federal, state, CSU, and institutional financial aid and scholarship policies and practices, with the ability to research, interpret, and apply them effectively
Experience supervising financial aid and scholarship professional staff, with a commitment to professional development and building team capacity
Experience identifying, developing, and implementing short- and long-term strategic goals and initiatives that enhance student success, improve customer service, and align with divisional priorities
Ability to develop, implement, and manage a strategic plan in support of institutional enrollment and student success goals
Ability to translate business processes into functional and technical requirements to support system and workflow improvements and enhancements
Demonstrated knowledge of CMS, or relevant student information systems, database management, and imaging technology, as well as proficiency with word processing, spreadsheets, presentation tools, and related applications
Ability to leverage technology, automation, and data analytics to enhance financial aid processing, reporting, compliance, and student services
Ability to define problems, collect and analyze data, establish facts, draw valid conclusions, and recommend actionable solutions
Ability to prepare and manage program budgets, including developing proposals, making accurate projections, monitoring expenditures, and providing cost/benefit analysis regarding funding request
Working knowledge of fiscal management and best practices
Ability to train, lead, and inspire individuals and teams to accomplish institutional and divisional goals and objectives
Ability to effectively present information and respond to questions from managers, faculty, staff, students, media, and community members
Ability to write reports, business correspondence, and procedure manuals that clearly communicate complex policies and processes
Preferred
Master's Degree in a related field
Seven (7) to ten (10) years of relevant and progressively responsible management experience in an institution of higher education in Financial Aid & Scholarships
Benefits
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.
Company
San José State University
San José State University is a major, comprehensive public university located in Silicon Valley.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Bankston
Adjunct Faculty | Lecturer
Recent News
2026-01-16
East Bay Times
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2025-11-01
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