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IronArch Technology · 3 months ago

Senior ServiceNow Developer

United States

Full-time

Remote

Senior Level

$110K/yr - $145K/yr

IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business specializing in providing innovative solutions to Federal Government clients. The Senior ServiceNow Developer will design, build, and maintain advanced solutions across the ServiceNow platform, ensuring efficient delivery of IT and business processes while collaborating with various stakeholders.

ConsultingInformation TechnologyOutsourcing

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Design, develop, and implement advanced ServiceNow solutions, applications, and workflows across multiple products and modules

Develop and support ServiceNow modules including ITSM, ITOM, and CMDB

Develop and maintain Service Portal pages, widgets, and user interfaces to enhance user experience and accessibility

Build, modify, and maintain Service Catalog items, record producers, and request workflows to support business needs

Configure and maintain integrations with third-party systems using REST, SOAP, JDBC, and mid-server architecture

Implement and support authentication and access management solutions, including SAML 2.0, OAuth, and Single Sign-On (SSO)

Troubleshoot, debug, and resolve complex platform and integration issues

Create and maintain system documentation, technical design documents, and deployment plans

Collaborate with cross-functional teams, including Infrastructure, Security, and Business Operations, to deliver sustainable ServiceNow solutions

Mentor junior developers and contribute to the enforcement of coding and deployment standards across multiple environments

Stay current with the latest ServiceNow capabilities and provide recommendations for continuous improvement and automation opportunities

Qualification

ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperJavaScriptServiceNow integrationsAgile/Safe environmentsFlow DesignerITIL v4 FoundationMentoring junior developersCommunicationProblem-solving skills

Required

ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications required

Hands-on experience working within Agile and Scaled Agile Framework (SAFe) environments

Expertise in JavaScript, Glide APIs, and the ServiceNow development lifecycle

Strong understanding of platform security, ACLs, UI policies, client scripts, and data management

Experience with Flow Designer, Business Rules, Script Includes, and ServiceNow Integrations

Ability to analyze business requirements and translate them into scalable ServiceNow solutions

Excellent communication and problem-solving skills with a commitment to quality, efficiency, and continuous improvement

Active Tier 4 Public Trust Clearance from the Department of Veterans Affairs (VA)

Preferred

Certified Implementation Specialist (CIS) certifications in ITSM, ITOM, and/or CMDB, or a strong desire to obtain them

Familiarity with Automated Test Framework (ATF) and instance migration best practices

ITIL v4 Foundation certification or equivalent process knowledge

Familiarity with FedRAMP, CMMI, or ISO 9001 environments

Benefits

Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch.

Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time

401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting

20 days of PTO accumulated per calendar year

11 paid holidays

Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves

Sabbatical programs

Company-paid short- and long-term disability

Company-paid life insurance

Voluntary life, accidental and indemnity income replacement benefits

Professional development reimbursement

Health club reimbursement

Matching donation program and annual philanthropic activities

Pet insurance

And more!