ModMed · 1 day ago
CS Automation and AI Business Analyst
United States
Full-time
Remote
Entry, Mid Level
2+ years expModMed is a healthcare technology company focused on improving patient outcomes through intelligent software solutions. They are seeking an AI and Automation Business Analyst to work with business stakeholders to optimize processes, manage requirements, and support the software development lifecycle in a fast-paced environment.
Artificial Intelligence (AI)Electronic Health Record (EHR)Health CareSoftware
Hiring Manager
Lindsay Maisner
Responsibilities
Work with business stakeholders to define current state processes and document these in detailed process maps and workflow diagrams to support efficient technical design and development
Lead innovative workshops focused on process optimization and customer experience improvement
Lead the creation of agile user stories and project management throughout the software development lifecycle
Gather requirements and obtain requirements sign-off from impacted stakeholders for each user story/project
Partner with the Automation and AI Manager and Senior Systems Analyst to establish solution technical design
Manage documentation repository to support efficient vendor development relationships, support, and knowledge sharing
Produce metrics to demonstrate the need for automation and the return on investment automation would provide
Establish KPIs and measurable business benefits and ensure proper tracking and reporting to measure project success
Create testing plans, set clear expectations with business stakeholders on testing cycles, document testing feedback, and work with the development team to track and fix testing bugs
Identify internal and external process dependencies to track according to overall project timelines
Leverage agile approaches to deliver enhancement initiatives
Act as a change enablement agent along with business stakeholders to drive change across the organization pertaining to business processes and solutions being Implemented
Qualification
Required
Bachelor's degree, required. Area of study in Business, Technology, or related area preferred
2+ years of experience gathering, documenting, and obtaining sign-off on business requirements
1+ years of experience creating functional workflow diagrams and process map diagrams
1+ years experience creating testing plans, executing quality assurance tests, managing business stakeholder expectations throughout UAT, and working with development teams to understand, resolve, and re-test bugs
Experience creating training documentation
Experience creating and executing a change management plan
A strategic approach with an orientation to detail and willingness to wear multiple hats and do whatever it takes to deliver results with support from the team and leadership
Strong issue and risk mitigation skills with the ability to focus the team on problem-solving to evaluate options and recommend optimal solutions
Highly motivated and comfortable acting in an independent capacity, hungry to learn more about UI Path and grow a career in the RPA and overall technology automation space
Preferred
Business analyst experience, preferred
Benefits
Comprehensive medical, dental, and vision benefits
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
Company
ModMed
Specialty-specific healthcare SaaS solutions including AI-Powered EHRs, Practice Management, Analytics, RCM, Patient Engagement, Payments
1001-5000 employees
H1B Sponsorship
ModMed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$485.93MKey Investors
Warburg PincusIBMSummit Partners
2025-04-30Private Equity· $100M
2025-03-03Acquired
2022-02-22Series Unknown· $53.37M
Leadership Team
Daniel Cane
Chief Executive Officer
Joe Harpaz
Co-Chief Executive Officer
Recent News
Crunchbase News
2025-12-31
2025-11-18
Company data provided by crunchbase