Retail Brand Ambassador jobs in United States
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New York Islanders · 3 months ago

Retail Brand Ambassador

The New York Islanders Hockey Club is a renowned sports franchise seeking a part-time Retail Brand Ambassador. This role involves promoting the brand, providing excellent customer service, and ensuring a memorable shopping experience for guests at UBS Arena and the Northwell Pro Shop.

Sports

Responsibilities

Greet customers enthusiastically and provide knowledgeable assistance on merchandise, sizing, and promotions
Operate cash registers, handle payments, and issue receipts accurately Greet and sell Islanders merchandise to our guests
Maintain visual merchandising standards, restock shelves, and ensure displays are clean and appealing
Support game-day operations including high-volume sales before, during, and after NHL games and events
Assist with inventory control, including tagging, organizing stock, and conducting regular counts
Process returns and exchanges in line with store policies
Promote a fun, fan-focused shopping experience in keeping with the team’s brand and values
Adhere to all store safety and security protocols
Experience in skate sharpening and other hockey equipment experience a plus

Qualification

Customer serviceRetail experienceRetailcloud POSCommunication skillsTeamworkFlexibilityProblem solving

Required

Excellent communication and customer service skills
Ability to adapt to different guest interactions and situations
Willingness to learn and be able to work well within a team
Punctuality and reliability are a must
Outstanding and welcoming personality and work ethic
Flexible schedule and ability to work nights, weekends, and holidays
Ability to walk, stand and sit for long periods of time
Ability to lift and/or move up to 25 pounds
Must be available to work at both locations UBS Arena & Northwell Health Ice Center

Preferred

Previous experience in retail and knowledge of Retailcloud POS system is a plus
Experience in skate sharpening and other hockey equipment experience a plus

Benefits

Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup
Experience and growth in the sports industry

Company

New York Islanders

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New York Islanders is a sports team that plays hockey in the National Hockey League.

Funding

Current Stage
Growth Stage

Leadership Team

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Dave Decina
Senior Vice President Partnerships
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Kris Elvgren
Vice President, Partnership Solutions
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Company data provided by crunchbase