New York Islanders · 3 months ago
Retail Brand Ambassador
Elmont, NY
Part-time
Onsite
New Grad, Entry LevelThe New York Islanders Hockey Club is a renowned sports franchise seeking a part-time Retail Brand Ambassador. This role involves promoting the brand, providing excellent customer service, and ensuring a memorable shopping experience for guests at UBS Arena and the Northwell Pro Shop.
Sports
Responsibilities
Greet customers enthusiastically and provide knowledgeable assistance on merchandise, sizing, and promotions
Operate cash registers, handle payments, and issue receipts accurately Greet and sell Islanders merchandise to our guests
Maintain visual merchandising standards, restock shelves, and ensure displays are clean and appealing
Support game-day operations including high-volume sales before, during, and after NHL games and events
Assist with inventory control, including tagging, organizing stock, and conducting regular counts
Process returns and exchanges in line with store policies
Promote a fun, fan-focused shopping experience in keeping with the team’s brand and values
Adhere to all store safety and security protocols
Experience in skate sharpening and other hockey equipment experience a plus
Qualification
Required
Excellent communication and customer service skills
Ability to adapt to different guest interactions and situations
Willingness to learn and be able to work well within a team
Punctuality and reliability are a must
Outstanding and welcoming personality and work ethic
Flexible schedule and ability to work nights, weekends, and holidays
Ability to walk, stand and sit for long periods of time
Ability to lift and/or move up to 25 pounds
Must be available to work at both locations UBS Arena & Northwell Health Ice Center
Preferred
Previous experience in retail and knowledge of Retailcloud POS system is a plus
Experience in skate sharpening and other hockey equipment experience a plus
Benefits
Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup
Experience and growth in the sports industry
Company
New York Islanders
New York Islanders is a sports team that plays hockey in the National Hockey League.
Founded in 1972
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Decina
Senior Vice President Partnerships
Kris Elvgren
Vice President, Partnership Solutions
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