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Children's Hospital of The King's Daughters · 1 day ago

Patient Access Tech

Chesapeake, VA

Full-time

Onsite

Entry Level

2+ years exp

Children's Hospital of The King's Daughters is seeking a Patient Access Technician to provide clerical and secretarial support for the patient care team. This role involves greeting and assisting patients, facilitating the revenue cycle process, and ensuring accurate data collection and documentation.

ChildrenHealth CareHospital

Responsibilities

Greets, instructs, directs and assists patients and visitors upon arrival to the service area

Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions

Works collaboratively with various departments on patient access related information

Conducts pre-registration and insurance verification for CHKDHS services

Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs

Performs other duties as assigned

Qualification

Customer serviceInsurance verificationICD-9/CPT codingMedical terminologyComputer keyboardingInterpersonal skills

Required

High school diploma or equivalent required

Minimum of six months customer service experience required, preferably in a healthcare setting

Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation

Demonstrates proficiency in computer keyboarding skills required

Must be able to travel to varying work locations as needed

Preferred

2 - 3 years of related work experience preferred

Knowledge of third party payers, ICD-9/ CPT coding and medical terminology preferred

Company

Children's Hospital of The King's Daughters

Glassdoor3.4

Children’s Hospital of The King’s Daughter’s (CHKD) Health System operates Virginia’s only freestanding, full-service children’s hospital and its pediatric practices, multi-service health centers, and urgent cares throughout southeastern Virginia and northeastern North Carolina.

Founded in 1961

Norfolk, Virginia, USA

1001-5000 employees