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Tootsie Roll Industries · 3 months ago

Microsoft 365 Engineer

Chicago, IL

Full-time

Onsite

Mid Level

$110K/yr - $110K/yr

Tootsie Roll Industries is seeking a Microsoft 365 Engineer to serve as the primary administrator and owner of their Microsoft 365 platform. The role involves managing day-to-day operations, providing end-user support, and ensuring data security and compliance across various M365 services.

Food and BeverageFood DeliveryFood Processing

Responsibilities

Provision, configure, and manage user identities, groups, and licenses in Entra ID (Azure AD). Routinely audit the organization's user and application identities using Entra ID while adhering to Identity and Access Management best practices

Manage and maintain the Microsoft 365 tenant, including user accounts, licenses, and security settings. This includes the proper backup of the M365 content including email and files

Administer Exchange Online mailboxes, mail flow rules, hybrid connectivity, and retention policies

Oversee Outlook on the web/mobile configuration, mailbox policies, and troubleshoot client connectivity

Configure, secure, and maintain Microsoft Teams and meeting policies

Manage SharePoint Online sites, site collections, permissions, hub sites, and policies for external sharing

Implement and maintain data governance and compliance controls with Microsoft Purview (e.g., DLP, Information Protection, Insider Risk Management)

Develop best practices, governance frameworks, and lifecycle management plans for collaboration services

Enforce conditional access, multifactor authentication, and identity protection policies in Entra ID

Ensure proper integration between on-premises Active Directory and Azure Active Directory for seamless user authentication and access management

Configure retention labels, sensitivity labels, and compliance policies across Exchange, Teams, and SharePoint via Purview

Conduct periodic audits, reviews of access, and remediation of security vulnerabilities

Implement and enforce cloud security protocols to prevent unauthorized access and cyber threats

Utilize Microsoft 365 admin center, Defender portal, and PowerShell to monitor service health, usage, and security alerts

Investigate and resolve complex issues related to mail routing, client connectivity, Teams meetings, and SharePoint access

Develop and maintain operational runbooks, automation scripts (PowerShell, Graph API), and dashboards

Respond to security alerts to eradicate threats within the environment

Work with service desk and application teams to integrate third-party tools and enforce change management

Provide end-user training, documentation, and proactive communications on feature updates and best practices

Participate in on-call rotation and perform off-hours support and maintenance as required

Manage Windows Server environments to ensure optimal performance, security, and reliability

Install, configure, and maintain server hardware and software components

Qualification

Microsoft 365 administrationEntra ID managementExchange Online administrationSharePoint Online managementPowerShell scriptingData governanceEnd-user supportTroubleshooting skillsWindows Server managementCollaboration skills

Required

Several years of experience solving complex issues related to Microsoft 365 services

Experience with Entra ID (Azure AD) for user identities, groups, and licenses management

Ability to manage and maintain the Microsoft 365 tenant, including user accounts, licenses, and security settings

Experience administering Exchange Online mailboxes, mail flow rules, hybrid connectivity, and retention policies

Knowledge of Outlook on the web/mobile configuration and troubleshooting client connectivity

Experience configuring, securing, and maintaining Microsoft Teams and meeting policies

Ability to manage SharePoint Online sites, site collections, permissions, hub sites, and policies for external sharing

Experience implementing and maintaining data governance and compliance controls with Microsoft Purview

Knowledge of best practices, governance frameworks, and lifecycle management plans for collaboration services

Experience enforcing conditional access, multifactor authentication, and identity protection policies in Entra ID

Ability to ensure proper integration between on-premises Active Directory and Azure Active Directory

Experience configuring retention labels, sensitivity labels, and compliance policies across Exchange, Teams, and SharePoint

Ability to conduct periodic audits, reviews of access, and remediation of security vulnerabilities

Experience implementing and enforcing cloud security protocols

Ability to utilize Microsoft 365 admin center, Defender portal, and PowerShell for monitoring

Experience investigating and resolving complex issues related to mail routing, client connectivity, Teams meetings, and SharePoint access

Ability to develop and maintain operational runbooks, automation scripts (PowerShell, Graph API), and dashboards

Experience responding to security alerts to eradicate threats

Ability to work with service desk and application teams to integrate third-party tools

Experience providing end-user training, documentation, and proactive communications

Willingness to participate in on-call rotation and perform off-hours support and maintenance

Experience managing Windows Server environments for optimal performance, security, and reliability

Ability to install, configure, and maintain server hardware and software components

Benefits

401(k)

Dental insurance

Flexible spending account

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Company

Tootsie Roll Industries

Launched in 1896 by the popularity of a single product--an oblong piece of chewy, chocolate candy--Tootsie Roll Industries has grown to become one of the country's largest candy companies, with a lineup that includes some of the world's most popular candy, chocolate, and bubble gum brands.

Founded in 1896