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Justworks · 1 day ago

Partnerships Manager (Benefits Broker Channel)

New York, NY

Full-time

Hybrid

Mid Level

$109K/yr - $125K/yr

3+ years exp

Justworks is a company dedicated to helping businesses by solving HR issues and providing a supportive environment. They are seeking a Partnerships Manager to develop strategic relationships with broker partners, drive referral revenue, and ensure partner success through effective lifecycle management.

Bookkeeping and PayrollComplianceEmployee BenefitsHealth InsurancePayments

Responsibilities

Develop deep, strategic relationships with broker partners in your book of business to drive referral revenue and long-term growth

Build a nuanced understanding of each partner’s business model, goals, client base, and market strategy, using that knowledge to inform engagement tactics and uncover new opportunities

Own the full partner lifecycle:

Lead onboarding and early enablement to ensure partners are set up for success

Deliver high-impact touchpoints, including Quarterly Business Reviews (QBRs), performance check-ins, renewals, and contract discussions

Manage critical moments and escalations with professionalism and urgency

Achieve and exceed individual quarterly revenue targets by proactively sourcing referrals, driving partner engagement, and collaborating on creative go-to-market initiatives

Benchmark partner program performance against competitors, identify gaps, and contribute ideas to improve incentive structures, messaging, and program design

Act as a voice of the partner internally, working cross-functionally with sales, marketing, finance, customer success, and operations to advocate for partner needs and improve outcomes for both partners and their clients

Contribute to channel program scalability by helping improve reporting, processes, and operational infrastructure that support consistent and efficient partner growth

Travel as needed to support partners across markets and drive localized growth efforts

Qualification

Partner managementSalesforce proficiencyBusiness developmentQuota-carrying experienceCommunication skillsNetworking skillsAnalytical tools knowledgeEmotional intelligenceNegotiation skills

Required

A self-starter who thrives in a fast-moving, dynamic environment where no two days are alike

Proven experience in partner management, with a strong emphasis on developing and executing strategic relationship management plans to drive partner success and mutual growth

Strong understanding of partner lifecycle management, including onboarding, enablement, and ongoing support, with a proven ability to drive partner retention and growth

Ability to develop and maintain a deep understanding of partner business models, challenges, and opportunities, and to leverage this knowledge to drive partner success

Minimum of 3 years of experience in a quota-carrying role within business development, partnerships, or enterprise sales, account management or customer success

Demonstrated track record of building robust business relationships and executing complex partnership agreements

Proficiency in Salesforce or similar CRM systems; knowledge of Tableau and other analytical tools is a plus

Exceptional communication, interpersonal, and emotional intelligence skills, with a strong ability to negotiate and persuade

Proven capability in networking with and/or selling into the channel communities; prior experience here is highly advantageous