Director, Web jobs in United States
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Calendly · 4 months ago

Director, Web

Calendly is a scheduling automation platform used by millions, and they are seeking a Director for their Web and Self-Serve Content function. This role involves overseeing the development and delivery of self-serve content across various web properties, ensuring high-quality user experiences and managing a team to achieve strategic goals.

CollaborationEnterprise SoftwareMeeting SoftwareProductivity ToolsSchedulingSoftware
badNo H1Bnote

Responsibilities

Building out and supporting the delivery of our web and self-serve content vision and roadmap – guiding the team as they make strategy, design, content, and tooling decisions to execute against this roadmap, and packaging the vision and decisions for leadership review and feedback, as appropriate
Helping evolve the customer education team to think about the entire prospect and user journey, giving feedback and direction on content quality, strategy, and distribution
Overseeing our experimentation program – supporting our Website Strategy and Web Operations leaders to prioritize experiments that support the goals of the web properties
Supporting our top-of-funnel organic growth (predominantly organic search, landing pages, etc.) through an SEO/AEO strategy executed by our Website Strategy Lead and agency partners
Ensuring a tight feedback loop and partnership with our Support organization, so self-serve content responds to real-customer insights and opportunities, and with other partners across the Business that we support
Regularly reviewing dashboards, analytics, and custom analyses to help you understand exactly how prospects and customers consume content, navigate sites, and the business grows
Managing and mentoring your team, ensuring consistent alignment towards goals, a clear understanding of what amazing looks like, and consistently pushing the team on new ways of thinking about great execution, content, and design

Qualification

B2B SaaS experienceContent marketingWebsite strategySEO/AEO strategyData analysisDesign feedbackWritten communicationTeam managementCreativityCollaboration

Required

At least 8+ years of experience in Website and/or Content Marketing roles in B2B Saas, including significant leadership experience
Outstanding written communication skills and love communicating value in a clear, human way
Knowledge about customer education, content marketing, and experience across other mediums
Experience with Content Management Systems, analytics platforms, session recording tools, interactive demo tools
AI-savvy and understanding of industry opportunities
Ability to tell a story with data and access, transform and analyze data at a basic level
Good sense of what great web design looks like and ability to partner with designers to give constructive feedback
Strong sense of creativity and eagerness to try new ideas
Ability to dream up and articulate a vision, build a plan, ensure team alignment, and execute with positive energy and clarity

Preferred

Experience in a hybrid PLG/SLG business where you have worked in service of both self-serve and enterprise customers

Benefits

Top Performer Bonus program (or Sales incentive)
Equity awards
Competitive benefits

Company

Calendly

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Calendly is a modern scheduling platform that helps individuals, teams, and organizations automate meeting by removing the back and forth.

Funding

Current Stage
Late Stage
Total Funding
$350.55M
Key Investors
OpenViewAtlanta Ventures
2021-01-26Series B· $350M
2014-04-25Seed· $0.55M

Leadership Team

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Tope Awotona
CEO + Founder
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Frank Russo
Chief Information Security Officer
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Company data provided by crunchbase