TeamLogic IT ยท 3 months ago
IT Systems Engineer II
TeamLogic IT is a locally owned business providing comprehensive IT services to small- and medium-sized businesses. They are seeking an IT Systems Engineer II who will be responsible for problem solving, solution building, and providing outstanding customer service while engaging with clients both onsite and remotely.
Information ServicesInformation Technology
Responsibilities
The IT Systems Engineer II requires both proven experience, outstanding customer service and personal communication skills
The successful candidate is a leader, who identifies problems, participates in designing solutions, and holds themselves accountable
You will have the opportunity to grow your career, leveraging cutting-edge tools and technology
You will be working onsite and remotely and ALWAYS engaging with clients
The position requires problem solving and solution building
You will be encouraged to keep learning
The focus will always be on being Proactive, Responsive and Preventative
Security is fundamental, key and critical
A positive, service-oriented personality is a must
If you always approach challenges with an open mind, have a strong desire for continuous learning, love getting feedback, and are an effective team player, then this job could be yours
Qualification
Required
worked in an IT technician/engineer role for 5+ years
previous managed service provider (MSP) experience, 5+ years hands-on experience
setting up, configuring, troubleshooting networks, Windows servers and workstations, Active Directory, O365
deep experience with virtualization technologies such as VMWare, Hyper-V
experienced with cloud platforms such as Azure and/or AWS
setting up, configuring firewalls such as Sonicwall, Sophos, Watchguard, Fortinet, Cisco
backup technologies including cloud-based backups such as Datto, Veeam
experience with RMM (remote monitoring and management) such as Kaseya, ticketing system such as Autotask or Connectwise
provided exceptional customer service and technical expertise on inbound calls and tickets generated by customers
performed onsite systems, network and security assessments using standard best practices and industry standard tools (ed Network Detective/RapidFire)
possesses strong leadership, organizational and time-management skills
results-oriented, self-motivated, energetic, professional, reliable and a team player
Preferred
sales training/experience is a plus
CompTIA Net+ and/or CompTIA Security+
CCNA or CCIE-Cisco certifications a real plus
Microsoft certifications for Microsoft 365, Azure, Security
Benefits
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Company
TeamLogic IT
TeamLogic IT provides IT service, support, project consultation and account management for businesses.
H1B Sponsorship
TeamLogic IT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase