RHA Health Services, LLC · 4 months ago
PA Behavioral Health Quality Assurance Director
Glenside, PA
Full-time
Onsite
Senior Level
5+ years expRHA Health Services is dedicated to helping individuals with intellectual and developmental disabilities, mental health, and substance use needs. They are seeking a PA Behavioral Health Quality Assurance Director who will oversee the Quality Assurance department, ensure compliance with regulations, and supervise Quality Assurance Specialists to improve service delivery quality.
Health Care
Responsibilities
Monitors the implementation of quality assurance and performance improvement activities within assigned region
Supports the development, implementation, review, and revision of RHA's Quality Management Policy and Procedure Manual and state specific service-related policies within their region
Supports the management of the QAPI process at the corporate level. Report trended data on benchmarks being monitored and provide recommendations to improve quality throughout service array based on trended findings
Oversees, supports, and participates in the design and implementation of QAPI process at the local level
Works with the Learning Department in supporting the development of training curricula. Develops and implements protocol for continuous staff training designed to achieve all requirements of the services being delivered
Provides employees with professional development opportunities through in-house training and training offered through community resources
Establishes an annual audit plan and ensures the completion of periodic audits of all service delivery settings to ensure compliance with all service record management, staff qualifications, best practices, and all other state and federal requirements for the services being delivered
Coordinates the distribution of the stakeholder and customer satisfaction surveys and provides written reports annually
Ensures the use of the Personal Outcome Measures as defined by The Council on Quality and Leadership
Ensures compliance with all Accreditation requirements and supports the accreditation process across the organization
Supports the Chief Compliance Officer and completes special projects as directed by the Chief Compliance Officer
Must be able to travel to various company locations, stay overnight if required, and work the hours necessary to complete audits and other duties
Performs all other duties as assigned
Qualification
Required
Bachelor's degree (B.A. /B.S.) in an appropriate Human Services field from an accredited four-year college or university
At least five years' experience working with persons with behavioral health needs
Previous supervisory experience
Prior experience with auditing service records and employee files, reporting outcomes, and quality management systems is preferred
Must be able to travel to various company locations, stay overnight if required, and work the hours necessary to complete audits and other duties
Regularly required to lift 10 lbs
Must be able to lift a minimum of 15 lbs
Must be able to pull a minimum of 10 lbs
Must be able to squat, kneel, crawl, crouch, climb, and stoop
Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls
Required to regularly stand and walk
Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting
Vision requirements include close vision, distance vision, and peripheral vision
Must be able to talk and hear
This position requires routine travel
Preferred
Prior experience with auditing service records and employee files, reporting outcomes, and quality management systems
Benefits
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
Company
RHA Health Services, LLC
At RHA Health Services, the people we serve and support are at the very center of everything we do.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-05Acquired
Leadership Team
Jeanne Duncan
Chief Executive Officer
Sandy Feutz
Chief Operating Officer
Recent News
2025-03-01
Company data provided by crunchbase