A+ Family Dentistry® Group · 3 months ago
Office Manager/Treatment Coordinator
San Diego, CA
Full-time
Onsite
Mid, Senior Level
$70K/yr - $90K/yr
5+ years expA+ Family Dentistry is a dental practice that offers a comprehensive range of dental services with a focus on patient care and satisfaction. They are currently seeking a Dental Office Manager/Treatment Coordinator who will be responsible for explaining treatment plans to patients, managing billing and insurance claims, and coordinating appointment schedules. The ideal candidate will have significant dental experience and strong leadership skills.
DentalHealth CareHospitalHospitality
Responsibilities
Explain treatment plans and options to patients
Ability to sell Dental Treatments
Calculate treatment plans with PPO dental insurance plans
Follow up with insurance claims (keep under 10% of 30+ days or less for Dental Insurance Aging Report)
Coordinate appointment schedules for patients undergoing multiple treatments
Liaise with dental insurance companies to verify benefits, obtain pre-authorizations, and ensure claims are submitted accurately
Process patient payments and manage billing, including setting up payment plans in accordance with office policies
Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations
Facilitate communication between the dental team and patients, acting as the primary point of contact for patient inquiries related to treatment plans
Qualification
Required
High School Diploma or Equivalent
5+ years of dental experience with 3+ years of office manager/treatment coordination experience
Leadership skills and a happy, personable persona
Ability to effectively sell Dental Treatments
Ability to type at least 60 words per minute
Extensive knowledge of office management procedures
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite, and Dentrix software or related software
Excellent Leadership skills
Ability to act with integrity, professionalism, and confidentiality
Ability to demonstrate initiative and promptness
Ability to encourage and build mutual trust, respect, and cooperation among team members
Ability to explain dental conditions consequences of treatment & non-treatment, financial options, dental benefits in an easy-to-understand manner for the patient
Benefits
Medical and Vision Insurance
Monthly Bonus
Company
A+ Family Dentistry® Group
At A+ Family Dentistry Group, our PURPOSE is to partner up with our patients to eradicate gum diseases and cavities, to achieve healthy teeth and gums for a life time.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase