The University of Tennessee at Chattanooga · 3 months ago
Assistant Director for Training and Development, Housing and Residence Life
Chattanooga, TN
Full-time
Onsite
Mid Level
4+ years expThe University of Tennessee at Chattanooga is seeking an Assistant Director for Training and Development in Housing and Residence Life. This role involves leading educational initiatives, supervising staff, and enhancing student development through effective training and assessment strategies.
Higher Education
Responsibilities
Coordinates or assists with the recruitment processes for 7 Resident Directors, full-time administrative staff, 104+ Resident Assistants, other student staff, and Graduate Assistants
Supervises, hires, trains, and evaluates 1-4 full-time Resident Directors
Oversees the supervision of up to 2-6 Administrative Assistants, up to 3 Graduate Assistants or 1-2 summer graduate interns, approximately 40-60 resident assistants, 15-30 desk assistants and 14-20 conference assistants
Trains and supervises 1-5 full-time Conference Managers (Resident Directors) during the summer
Coordinates and manages staff payroll
Conducts individual meetings, staff meetings, and regular staff evaluations
Coaches employees utilizing positive and constructive feedback, motivating staff in the role as well as holding staff accountable
Maintains accurate and up-to-date personnel records for all staff levels, including but not limited to position descriptions, agreements/contracts, and disciplinary records
Researches, designs, creates and implements ongoing training and staff development for student and professional staff that align with professional standards and best practices
Responsible for designing, implementing, and revising a curricular approach to residential education, using an outcomes-based learning model, to support student retention, progression, and graduation
Researches best practices, assesses resident needs and develops a community development plan that aligns with the residential curriculum and assists a diverse population of residents in their development
Supervises staff to ensure that requirements are met for the residential curriculum
Provides and participates in the assessment of programs and educational strategies within supervisory areas, participates and supports department wide initiatives
Responsible for co-maintaining Living and Learning Communities, by way of supervision of Resident Director, staff hiring, day-to-day supervision, and problem-solving
Works in collaboration with Housing and Residence Life, Academic Affairs, and Student Development, as appropriate
Advises or assists with Residence Hall Association (RHA), Community Councils, and Resident Assistant Council (RAC)
Attends various meetings, oversees departmental committees, and serves on university committees as needed
Manages short and long-term projects and sees them through implementation
Collaborates with other departments and offices on and off campus
Reviews and revises publications including Residence Life training materials, the housing web page, and others
Assists in the development and implementation of policies and procedures
Responsible for procurement processes for area and committee budgets of $12,000 to $55,000, following department and state purchasing guidelines
Designs reports for various stakeholders
Maintains, organizes, tracks inventory, and orders supplies
Utilizes electronic systems and databases (including but not limited to StarRez, IRIS, Concur, Maxient, Res Apps, and Microsoft Office Suite) as expected in completion of work tasks in a timely, thorough, and accurate manner
Performs other duties assigned, including autonomous decision making and authority in regards to Residence Life matters in the Associate Director’s absence
Responsible for overseeing competency-based, comprehensive, and effective professional staff and student staff training processes for full-time Resident Directors, Resident Assistants, and Graduate Resident Directors
Chairs the Professional Staff Training and Development Committee
Designs, plans, and implements Resident Director and Graduate Resident Director training in December/January and July
Engages in benchmarking and creates proactive professional development initiatives
Designs, plans, and implements a year-long professional development series for the professional staff members in Residence Life
Chairs the Student Staff Training and Development Committee
Designs, plans, and implements student staff training and in-services during Fall, Spring, and Summer
Develops, administers, and reports on assessments from Residence Education competency-based trainings and developments
Develops and implements new staff orientation processes for all professional staff and student staff positions
Collaborates closely with colleagues across the department and university to ensure that all training procedures align with institutional standards for professional staff and student staff
Available for crisis situations and offers immediate support and resources to students and staff
Serves in an on-call rotation (nights, weekends, and holidays)
Updates appropriate supervisors in a timely manner regarding situations that arise
Advises individual residents, students, and student staff of resources
Meets with individuals regularly for conflict mediation/resolution, discusses concerns, or disciplinary action
Makes sound judgments about various issues and refers to the appropriate resources, if necessary (e.g., Counseling, Dean of Students, Office of the Registrar, and Bursar)
Available during scheduled and unscheduled university closures as essential personnel
Ability to critically think through emergency procedures to assess functionality and feasibility for staff response, and is prepared to implement all emergency procedures
Monitors staff conduct and case load, and ensures they follow proper policies and procedures; tracks Clery violations; and serves as a conduct hearing officer
This position is designated as a Title IX Responsible Employee and as a Clery Act Campus Security Authority and must understand the associated responsibilities and compliance requirements
Qualification
Required
Requires a bachelor's degree in higher education, college student personnel, counseling, education, or other relevant field
(4) years of full-time experience in Housing & Residence Life or Student Affairs (Student Conduct, Student Activities, Leadership Development, or related)
supervisory experience
Advanced skills in computer/software design and setup are required
Knowledge of or the ability to learn, department and university policies and procedures
Knowledge of effective communication strategies and marketing practices and procedures
Knowledge of how learning occurs (Bloom's taxonomy, etc.)
Knowledge of the tenets of a residential curriculum
Knowledge of student development theory and techniques
Knowledge of StarRez or similar housing software
Must have excellent ability to handle high-volume administrative tasks in a timely manner
Ability to work within a collaborative environment
Ability to communicate effectively in both oral and written form
Ability to exercise sound judgment and think critically in making decisions
Ability to diffuse and respond effectively to crisis situations as well as react quickly and calmly in emergency situations
Ability to train and supervise others
Ability to observe and detect unusual occurrences and policy violations
Ability to manage sensitive information
Preferred
A master's degree
experience working with faculty and staff training for both student and professional staff
Company
The University of Tennessee at Chattanooga
The University of Tennessee at Chattanooga is an engaged, metropolitan university committed to excellence in teaching, research, and service.
1001-5000 employees
H1B Sponsorship
The University of Tennessee at Chattanooga has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (143)
2024 (100)
2023 (100)
2022 (83)
2021 (77)
2020 (108)
Funding
Current Stage
Late StageLeadership Team
Tian Li
Chief Technology Officer for UTC’s Quantum Networking and Communication Initiative
Tony Parsley
Associate Vice Chancellor of IT & Associate CIO
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