JPMorganChase · 1 week ago
Digital Channels Middleware Platform Senior Product Associate
Plano, TX
Full-time
Onsite
Mid, Senior Level
3+ years expJPMorganChase is a leading financial services firm dedicated to helping households and small businesses achieve their financial goals. The Senior Product Associate will leverage expertise in product development and optimization to enhance customer experiences, collaborating with cross-functional teams to shape innovative products and streamline delivery processes.
Asset ManagementBankingFinancial Services
Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Manages timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery
Coordinate and manage stakeholders to ensure smooth delivery of product features
Create presentations and documentation, including product feature release updates. Communicate with senior leadership and promote product features to align with strategic goals
Qualification
Required
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
3+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities. Good understanding of delivery and demonstrate implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Proven organizational skills with a high level of proactive, personal initiative, good work ethic, and ability to work independently and across functional teams
Excellent critical thinking and analytical skills. Excellent communication and interpersonal skills
Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment. Customer focused with the ability to turn insights into action
Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework. Good expertise and experience in working within an agile product delivery lifecycle
Preferred
Proficient knowledge of the product development life cycle, design, and data analytics
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
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