Halo · 3 months ago
Billing Coordinator II (Remote)
United States
Full-time
Remote
Entry, Mid Level
$16/hr - $20/hr
2+ years expHALO is a global leader in branded merchandise, connecting people and brands to create meaningful experiences. They are seeking a Billing Coordinator II to manage billing processes, ensure accuracy, and support stakeholders by resolving discrepancies and maintaining invoicing practices.
Information TechnologyManufacturingOptical CommunicationTelecommunications
Responsibilities
Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team
Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries
Maintain consistency by ensuring 90% of invoicing occurs within the 0–14 day time frame
Escalate orders to leadership as necessary to ensure timely invoicing
Attend team meetings and provide insights on trends, resolution steps, and exceptions
Prepare, update, and maintain Excel spreadsheets as needed
Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible
Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines
Apply knowledge of sales orders, including cost, sell commission margins, and adjustments
Review freight charges and accurately apply or remove them as needed
Independently manage order holds and release workflows
Adapt to specific workflows that may vary depending on the team assignment
Qualification
Required
2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable
Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams
Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM)
Strong verbal and written communication skills
Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines
Ability to multi-task and perform well under pressure
Positive and professional demeanor with a strong customer service orientation
Proven problem-solving and critical thinking capabilities
Flexibility to work both independently and in a team environment
Willingness to work overtime when required
Ability to independently manage the invoicing process with minimal supervision
Preferred
Experience in working in NetSuite and SharePoint is highly preferred
Previous experience working directly with customers or sales teams in a billing or finance-related environment
Knowledge of sales order processes, commission structures, and margin adjustments
Experience identifying billing trends and proposing process improvements
Experience in Freight billing
Benefits
Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
Additional Voluntary Benefits
401(k) Retirement Savings Plan
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Company
Halo
Halo, a global leader in the fiber optics industry, is shaping the future with compatible transceiver technology.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-12-01Acquired
Leadership Team
Jon Eikel
Chief Technology Officer (CTO)
Scott Krzywicki
Chief Financial Officer/ Chief Operating Officer
Company data provided by crunchbase