AGCO Corporation · 3 months ago
Technical Support Field Manager, NA East
USA
Full-time
Hybrid
Mid, Senior Level
5+ years expAGCO is committed to addressing global challenges such as food security and climate change. The Technical Support Field Manager will serve as a key field representative, focusing on product quality and reliability, providing technical guidance to dealers, and ensuring customer satisfaction through effective problem resolution.
AgricultureFarmingInnovation ManagementManufacturing
Responsibilities
Makes frequent, often short notice visits to dealers within assigned area. Acts as the 'eyes and ears' of Technical Services & Support when required. Travels onsite for investigation or assistance into technical issues
Provides technical advice and guidance to team members as well as dealers. Assists/coaches/guides dealers on technical problem investigation as well as solution implementation. Identifies emerging issues and investigates to understand product reliability problems. Reports on product reliability concerns. These reports will include dealer/customer input, observations, recommendations provided to the dealer/customer, plus data readings, photos, and video
Conducts first-level inspection, analysis and reporting of failed parts. Works closely with the area Field Team as well as Technical Support. Provides Custom Harvester Combine Support assignments through grain harvest season
Provide Expert On-Site Technical Support: Make frequent, often short-notice, visits to dealers within an assigned area to investigate and assist with technical issues. Act as the 'eyes and ears' for Technical Services & Support in the field
Deliver Technical Guidance & Coaching, Identify & Report Product Reliability Issues, Collaborate & Support Field Operations
Qualification
Required
Hold a Degree/Certification in Vocational Ag, Trade, Technology, Agricultural Sciences, Engineering, or an equivalent discipline
Possess 5+ years of experience diagnosing and repairing automotive, agricultural, heavy construction equipment, or related machinery
Thoroughly familiar with applied hydraulics, engines, drivetrains, electrical systems, electronics, and air conditioning systems
Demonstrate excellent technical skills, including strong problem-solving and troubleshooting abilities, along with excellent verbal and written communication
Reliable and able to work independently, with proven experience in heavy equipment (farm or industrial), dealership dynamics, and direct customer interaction
Must have the ability and willingness to travel
Preferred
Additional certifications (e.g., ASE, ASAE) are highly desirable
Benefits
Health care and wellness plans
Flexible and virtual work options (where available)
401(k) Savings Plan with company match
Paid holidays
Paid time off
Flexible spending accounts
Reimbursement for continuing education
Company philanthropic programs
Company perks programs
And much more…
Company
AGCO Corporation
AGCO (NYSE: AGCO) is a global leader in the design, manufacture and distribution of agricultural machinery and precision ag technology.
10001+ employees
H1B Sponsorship
AGCO Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (24)
2023 (23)
2022 (22)
2021 (16)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Tractors and Farm Equipment
2020-10-16Post Ipo Equity
1992-04-16IPO
Leadership Team
Eric Hansotia
Chairman, President and CEO
Damon Audia
Senior Vice President & Chief Financial Officer
Recent News
PR Newswire
2026-01-07
valorinternational
2025-12-27
2025-12-24
Company data provided by crunchbase