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Smarkets · 4 months ago

QA Analyst (Contractor – Indiana)

United States

Contract

Remote

New Grad, Entry Level

Smarkets is a technology company revolutionizing betting through sophisticated prediction markets. As a QA Analyst Contractor, you will ensure the quality and performance of their platforms by rigorously testing user journeys, providing actionable feedback, and documenting issues to enhance user experience in the Indiana market.

Financial ExchangesFinancial ServicesFinTechPrediction MarketsSports

Responsibilities

Rigorously test key user journeys to identify bugs, usability issues, and friction points

Provide detailed, actionable feedback to help take our product from 70% readiness to 100% market-fit

Ensure a smooth, compliant, and engaging user experience that supports strong customer retention and revenue growth in the Indiana market

Conduct functional and usability testing of our U.S. (Indiana) experience across web and mobile apps

Test core customer journeys: Landing → Sign-up, Sign-up → Login, Promo Opt-in → Deposit, Deposit → Bet Placement → Cashout → Withdrawal, Customer Support & KYC Flows

Document all issues with clear reproduction steps, screenshots, and recordings (where applicable)

Join live testing sessions with the Product team

Provide a full QA report in English, including usability feedback, bug reports, and improvement recommendations

Verify fixes and validate product readiness