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Breaking Ground (NYC Permanent Supportive Housing) · 4 months ago

Assistant Director, Programs, Outreach

S2H BQ - QUEENS, 100-30 Atlantic Ave, Jamaica, New York, United States of America

Full-time

Onsite

Entry, Mid Level

$75K/yr - $82K/yr

2+ years exp

Breaking Ground is dedicated to providing supportive housing and services to combat chronic homelessness across New York City. The Assistant Director, Programs, Outreach will oversee outreach and housing placement efforts, collaborating with various stakeholders to facilitate the transition of individuals from the streets to permanent housing. This role involves supervising team leaders, implementing outreach strategies, and ensuring high-quality service delivery to street homeless populations.

Non-profit Organization Management

Responsibilities

Supervise Team Leaders

Provide regular, structured supervision meetings for direct reports

Implement outreach and engagement strategies to identify areas where individuals are staying on the street and provide services to support these individuals

Ensure high quality service delivery by supporting best practice interventions with street homeless populations, collaborating with on-site psychiatric/street medicine team, and providing crisis intervention, including 958 removals and risk assessments

Promote effective strategies for effective outreach, case management, and placement of clients following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice

Coordinate delivery of care with multiple service providers, particularly transitional housing teams

Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict

Provide guidance for incident management, crisis interventions, risk assessments, and ensure all documentation is submitted to appropriate oversight entities in a timely manner

Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement

With direction from the Director, respond and engage with external partners, including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations

Perform other duties as assigned

Qualification

NYS Licensed Masters Social WorkerCrisis interventionHousing FirstSupervisory experienceMotivational interviewingHarm Reduction modelsMicrosoft Office SuiteDelegateBilingual Spanish/EnglishCommunication skills

Required

NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment

Minimum 2 years of supervisory experience

Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients

Experience with crisis intervention, including, risk assessments and incident management

Ability to work successfully with a wide range of internal and external stakeholders

Demonstrated success in working in a fast-paced environment with multiple priorities

Ability to delegate and motivate staff to achieve deliverables

Ability to communicate (verbally and written) with diverse populations and stakeholders

Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required

Preferred

Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred

Bilingual Spanish/English preferred

Company

Breaking Ground (NYC Permanent Supportive Housing)

Breaking Ground’s success in ending homelessness is built on a housing model that serves individuals and families who are homeless or at risk of becoming homeless.

Founded in 1990

New York, New York, USA

501-1000 employees