Senior Director Technology - Epic Applications, Technology & Digital, FT, 8A -5P jobs in United States
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Baptist Health · 2 weeks ago

Senior Director Technology - Epic Applications, Technology & Digital, FT, 8A -5P

Baptist Health is the region's largest not-for-profit healthcare organization, and they are seeking a Senior Director, Epic Applications to lead and optimize their Epic application strategy. This role is critical for ensuring the successful deployment, performance, and evolution of the Epic platform to support compassionate, safe, and efficient care.

Hospital & Health Care
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H1B Sponsor Likelynote

Responsibilities

Serve as a key senior leader for Baptist Health’s Epic system implementation. Guide the successful planning, execution, and stabilization of go-live across all care and business domains
Oversee build, testing, workflow validation, training readiness, cutover planning, go-live support, and post-live optimization efforts
Partner with implementation leaders, Epic Corporation, and third-party vendors to ensure scope, timeline, and resource alignment
Identify and manage risks across implementation phases and coordinate resolutions through structured governance and communication
Ensure clinical and business readiness for go-live by coordinating with training, change management, and operational leadership
Define and execute an enterprise Epic strategy that aligns with Baptist Health’s clinical, operational, and digital transformation priorities, both during implementation and over the long term
Promote an “Epic First” philosophy that prioritizes use of native functionality, standardization, and integration
Lead roadmap planning, Epic upgrade adoption, and functional optimization to support value-based care, patient access, digital health, and revenue performance
Ensure the availability, performance, and ongoing optimization of all Epic systems, including inpatient, outpatient, pharmacy, radiology, HIM, and revenue cycle modules
Manage change intake, governance, and release management processes to support smooth implementation and future enhancements
Collaborate with infrastructure and security teams to maintain a secure, stable, and scalable Epic environment
Lead and develop a high-performing team of Epic managers and analysts across multiple application domains
Ensure implementation staffing models align with project and support demands, using agile and scalable resourcing strategies
Promote a culture of collaboration, accountability, psychological safety, and service excellence
Drive Epic certification compliance, skills development, and career pathways that prepare the team for post-go-live success and long-term innovation
Serve as a key partner to clinical and operational leaders to ensure that Epic workflows are aligned with care delivery, regulatory compliance, and performance goals
Participate in and lead Epic-related governance bodies, steering committees, and stakeholder forums across the implementation lifecycle and beyond
Lead cross-functional “Fusion” teams to co-design, validate, and deploy optimized Epic workflows that improve clinician experience and patient outcomes
Develop and manage implementation and operational budgets for Epic applications. Ensure fiscal responsibility and transparency
Oversee vendor and consultant relationships, including Epic Corporation and implementation partners. Ensure performance against service level agreements
Identify opportunities to eliminate duplicative systems, reduce technical debt, and increase platform ROI
Evaluate and implement emerging Epic tools such as ambient documentation, artificial intelligence, and digital patient engagement
Drive participation in Epic’s Good Install, Honor Roll and Gold Stars programs to achieve national benchmarks and maximize platform capabilities
Align Epic infrastructure and build decisions with enterprise analytics and reporting needs

Qualification

Epic implementation experienceHealthcare IT leadershipEpic platform expertiseBudget developmentVendor managementChange managementAgile mindsetStakeholder engagementTeam developmentEpic certificationPMP certificationCommunicationLeadership skills

Required

Master's degree in Health Administration, Informatics, Business, Technology or a related field is required
Minimum of 10 years of healthcare IT leadership experience in large, complex health systems is required
At least 5 years of direct Epic experience, including major implementations, upgrades, or optimization initiatives, is required
Experience managing Epic across clinical and revenue cycle functions is required
Proven success collaborating with cross-functional executive, clinical, and technology teams is required
Minimum Required Experience: 15 years
Deep understanding of Epic platform capabilities, workflows, and system architecture
Strong change management and stakeholder engagement skills during large-scale transformation
Expertise in Epic implementation methodologies, training coordination, and operational readiness
High level of proficiency in budget development, vendor negotiation, and contract oversight
Strong communicator with the ability to influence across clinical, operational, and executive domains
Agile mindset with the ability to lead iterative delivery in a fast-paced environment
Strong alignment with Baptist Health's values of compassion, excellence, integrity, and faith-based service

Preferred

Demonstrated leadership during full-cycle Epic installations, from planning to go-live and post-implementation support, is strongly preferred
Epic certification(s) in relevant modules are highly preferred
PMP or equivalent project or program management certification is preferred

Benefits

Wellness programs
Retirement plans
Career development opportunities

Company

Baptist Health

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Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.

H1B Sponsorship

Baptist Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (2)
2022 (3)
2021 (20)
2020 (6)

Funding

Current Stage
Late Stage

Leadership Team

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Bill Ulbricht
Chief Executive Officer - Baptist Hospital Miami
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Drew Grossman
Chief Executive Officer
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Company data provided by crunchbase