Apply on Employer Site

University of Washington · 3 months ago

MOBILE CRISIS RESPONDER, HUSKY ASSIST

Seattle, WA

Full-time

Onsite

Entry, Mid Level

$80K/yr - $100K/yr

2+ years exp

The University of Washington is forming the Husky Assist Mobile Response Team, a specialized group of mental health professionals tasked with responding to acute behavioral health crises on campus. The Mobile Crisis Responder will provide direct crisis intervention, stabilization, and resource referral for students, faculty, and staff, ensuring culturally informed practices and effective collaboration with law enforcement when necessary.

EducationHigher EducationUniversities

Responsibilities

Provide direct crisis intervention, stabilization and resource referral to campus members of all ages who present with a behavioral health concern or are in an active state of crisis while adhering to the parameters of UW policies and procedures

Coordinate directly with law enforcement, fire/EMS and dispatch to determine who will take the lead on an incident response and adjust role and/or interventions throughout as needed

Maintain strong working knowledge of culturally- and age- appropriate community resources, processes, interventions and requirements, including, but not limited to:

Mental health crisis intervention

Suicide risk assessment

Interpersonal violence

Abuse/neglect of children and vulnerable adults

Crisis intervention

Substance use

Grief counseling

Harm reduction

Trauma-informed care

De-escalation

Assist in the arrangement of transportation to emergency and crisis facilities, when needed, based upon the safety needs of the individual. This could include transporting the person in a university-owned vehicle

One goal of Husky Assist is to be a trusted care partner throughout the UW Seattle campus. As some groups may have more distrust of UW systems and programs, Husky Assist team members will continuously work to proactively engage and support those groups

Serve as an ambassador for Husky Assist including taking initiative in engaging campus members to market and promote the service, staffing tabling events, and developing and launching presentations for departments about Husky Assist

Promote effective working relationships across campus partners including staying informed about cross-campus issues and offering Husky Assist support if indicated, and establishing regular communication with higher volume referral sources and potential referral sources who may be more reluctant to engage

Develop and maintain positive relationships with agencies providing care or assistance to clients served by Husky Assist. This includes initiating care coordination and engagement across various care partners both on- and off-campus, understanding (and identifying new programs) on- and off-campus roles/referral processes/wait times, and making appropriate referrals

Identify and participate in quality improvement efforts. As a new program, we will have a very strong focus on data gathering and creating quality measures to ensure maximum program impact. Team members will be expected to maintain high attention to detail with data collection, and create/identify areas of improvement and work collaboratively on methods that progress towards program goals

Complete clinical documentation in accordance with Husky Assist/UW policies

Comply with all aspects of RCW 70.02 and FERPA in handling sensitive medical information, and comply with all university policies

Mentor new staff, as assigned

Actively participate in the development of yearly performance goals and implementation plan

Attend and participate in supervision and departmental meetings, including committees as assigned

Participate in data collection and quality improvement activities as assigned

Husky Assist call volumes are expected to fluctuate, and team members will be assigned special projects that will contribute to either internal program development or general campus operations. Team members may be expected to take the lead on special projects as assigned by the Program Manager

Husky Assist team members will be expected to take the lead on determining response activities while on shift, including coordinating with UWPD, EMS, and UWPD dispatch as indicated for each call

Special projects lead as indicated by the project

Lead quality improvement efforts, while also collaborating with other team members and program manager

Identify new resources that come online that could benefit clients and educate team members about the essential details of those resources

Qualification

Crisis interventionMental health careBehavioral health assessmentCulturally informed careYouth counselingCollaboration skillsDe-escalationTrauma-informed careGrief counselingSubstance use interventionFirst Aid certificationCPR certification

Required

Master's Degree in behavioral sciences (counseling, social work, or related)

Agency affiliated counselor registration, licensed (or higher-level credential, e.g. LMCA, LMFT, LICSW, and etc.)

Two years of paid professional experience in the direct delivery of professional mental health care. NOTE: Unpaid internship or practicum experience will not qualify as paid professional experience

May occasionally lift/move up to 25 lbs

Must be able to quickly respond to emergency situations – including some running, biking, and climbing of several flights of stairs

This position is designated as one that performs an essential function

Possession of a valid motor vehicle driver's license; able to meet criteria to drive State-owned vehicles

Ability to obtain First Aid and CPR certifications (including use of AED) within 6 months of hire

Ability to obtain counselor registration or licensure within 90 days of hire