Rippling · 2 days ago
Manager, Account Management - Named Accounts (Growth & Retention)
New York, NY
Full-time
Hybrid
Mid, Senior Level
$280K/yr - $280K/yr
3+ years expRippling is a company that provides a unified platform for HR, IT, and Finance. They are seeking a growth-minded Account Management leader to manage and develop a team of Account Managers responsible for strategic accounts, focusing on growth, customer adoption, and retention.
EmploymentHuman Resources
Responsibilities
Manage a team of Named account managers to deliver against monthly, quarterly, and annual goals
Provide leadership and direction to an extremely high-performance team – including hiring, training, and pace setting
Develop specific and targeted goals for individuals on your team to help them grow and develop
Drive executive alignment with key decision makers and stakeholders within your team’s accounts
Advocate internally, and align Rippling stakeholders to problem solve and deliver your customers’ top priority requirements
Find innovative and creative ways to improve and increase performance
Execute, iterate and improve on “set piece” customer engagements to develop best practices that scale
Support consistent and consultative sales and client success processes ensuring customer experience remains best in class
Directly manage and resolve customer escalations
Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done
Qualification
Required
A minimum of 3-5 years of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
Previous experience as a top-performing account manager or sales executive
Proven track record of team quota-attainment via new product sales and upgrades
Proven leadership skills, people management skills
Competitive and creative drive to win alongside customers and think outside of the box to get a deal done
Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company
Eager for a very hands-on role, where you'll be asked to take on and run with a range of projects outside your comfort zone, and learn extremely quickly
Highly effective communicator with excellent EQ – able to build trust and work well with a diverse group inside and outside the company
Extremely organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small
High integrity; enthusiastic about building a great company for the long term
Courage to challenge the status quo when logic and reason require it
Company
Rippling
Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.
1001-5000 employees
H1B Sponsorship
Rippling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (42)
2023 (70)
2022 (81)
2021 (33)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.44BKey Investors
CoatueGreenoaksFounders Fund
2025-05-09Series G· $450M
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M
Leadership Team
Albert Strasheim
Chief Technology Officer
Adil Syed
CFO
Recent News
FundersClub
2026-01-13
Soma Capital
2026-01-06
2026-01-03
Company data provided by crunchbase