Cedars-Sinai · 2 days ago
International Financial Counselor - Onsite
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$27.63/hr - $42.83/hr
2+ years expCedars-Sinai Medical Center is a top-ranked medical center known for its groundbreaking healthcare services. The International Financial Counselor serves as a subject matter expert providing financial consultations to international patients and families, acting as a liaison with embassies and ensuring financial arrangements are made for patient care services.
CommunitiesHealth CareMedicalNon Profit
Responsibilities
Provides cost estimates to inquiring international patients and their family members
Provides financial information to families by explaining costs, charges, and payment plans
In conjunction with the International Patient Liaison, corresponds with International referral sources, insurance providers and Embassies to acquire authorizations for services, letters of guarantee, verification of benefits and updates of insurance coverage
Uses excel and Epic functions independently to analyze data to create self-pay patient estimations for patient care services and treatments and provides direct financial consultations with patients and families to discuss financial responsibilities
Conducts interviews with international patients to determine financial status, counsels, and makes arrangements for direct payment, assists with obtaining LOG’s for embassy sponsored patients or direct billing
Advises patients of potential out of pocket expenses
Supports patients’ billing inquiries related to explanation of benefits, self-pay billing questions, patient disputes, verifications, and other billing inquiries
Ensures pre-payment for services for all international self-pay patients is received prior to patients arrival on every case
Follows up with shared services to track delayed/outstanding payments and works with the Executive Director, International Finance to assess any foreseen payment delays or challenges
Retrieves and posts payments to internal patient account utilizing Epic or designated third-party international payment processing system
Initiate payment disbursements to third-party physicians using appropriate payable procedures
Assists with manual embassy billing process including printing physician and hospital bills, compiling excel tables, and retrieving third party physician bills and mails to foreign embassies
Maintains and cultivates positive relationships and high-touch interactions with embassy representatives, 3rd party physicians, CSHS finance team and international patients/families to ensure seamless continuum of care
Supports and performs account reconciliation for both internal billing and for third-party physicians upon completion of care, as needed
Produces and requests patient refunds
Provides patient statements upon request
Qualification
Required
Two (2) plus years' experience in a financial counseling, case management, or patient services experience in a clinical setting
Experience working directly with patients in a clinical setting
Familiar working with foreign embassies and international patients
High School Diploma/GED
Preferred
Solid Grasp Of Hospital Revenue Cycle Experience
Bachelor's degree in Business administration, healthcare administration, finance, or equivalent related field
Benefits
Learning programs
Tuition reimbursement
Performance-improvement projects
Company
Cedars-Sinai
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
10001+ employees
H1B Sponsorship
Cedars-Sinai has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (91)
2023 (81)
2022 (92)
2021 (92)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
$63.31MKey Investors
American Academy of Orthopaedic SurgeonsCalifornia HealthCare FoundationNational Heart, Lung and Blood Institute
2023-12-01Grant· $0.01M
2023-05-25Grant· $28M
2022-06-16Grant· $7M
Leadership Team
Thomas Priselac
President/CEO
David Wrigley
Executive Vice President Finance, CFO and Treasurer
Recent News
Medical Xpress - latest medical and health news stories
2025-12-17
Medical Xpress - latest medical and health news stories
2025-12-17
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