Quaker Houghton · 16 hours ago
Technical Service Specialist
Tennessee, United States
Full-time
Onsite
Mid, Senior Level
5+ years expQuaker Houghton is a global leader in the development and application of industrial process fluids and lubricants for the manufacturing industry. The Technical Service Specialist is responsible for performing product and process optimization activities to meet customer needs, including conducting tests, creating reports, and implementing process improvements.
Advanced MaterialsConsumer GoodsIndustrialIndustrial ManufacturingManufacturing
Responsibilities
Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects
Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets
Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance
Perform multi-site technical and sales oriented administrative duties in a manufacturing environment
Acquires, records and analyzes process and usage data to establish baseline
Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals
Interaction with Fluidcare as well as with customer’s operations, technical personnel and other suppliers
Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals
Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance
Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance
Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc
Qualification
Required
Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required
Customer Focus – Dedicated to meeting customer expectations and requirements
Results Driven – Holds self and others accountable for achieving performance objectives
Ability to work independently and/or with minimal supervision
Communications skills – Written, verbal and active listening
Proficient in English – Written and spoken
Must have basic working knowledge of Microsoft Office
Benefits
Competitive compensation and benefit programs
Company
Quaker Houghton
Quaker Houghton provides a broad range of fluid services and solutions that improve manufacturing processes.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joseph Berquist
President and Chief Executive Officer
Tom Coler
Executive Vice President & Chief Financial Officer
Recent News
2025-11-04
2025-10-31
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