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Thrive Market · 3 months ago

Operations Manager, Inbound

Batesville, IN

Full-time

Onsite

Mid, Senior Level

$85K/yr - $100K/yr

5+ years exp

Thrive Market is a membership-based online market dedicated to making healthy and sustainable living accessible to everyone. The Inbound Area Manager will lead multiple teams to achieve operational goals, ensure the quality of deliverables, and promote a culture of inclusion while optimizing operations and managing risks.

BeautyE-CommerceGroceryHealth CareRetailShopping

Responsibilities

Lead and supervise inbound processes, including receiving, sorting, and storing products

Ensure timely and accurate processing of incoming shipments to maintain inventory accuracy

Collaborate with inventory management teams to reconcile discrepancies and maintain optimal stock levels

Have managerial oversight of a team responsible for achieving operational goals and fostering strong stakeholder relationships. Ensure the effective implementation of Fulfillment Center strategies and maintain the highest quality standards in team deliverables

Foster a positive and inclusive work environment aligned with Thrive Market's core values. Recognize and celebrate team achievements, promoting a culture of excellence and belonging

Prioritize operational excellence by optimizing team metrics, processes, and best practices. Ensure compliance with policies and allocate resources effectively to set up operational metrics. Identify and address root causes, automate where possible, and focus on projects that enhance deliverable quality and team environment

Coach and develop your team to encourage skill growth, independent decision-making, and active participation in discussions. Assign tasks strategically to stretch and develop team members, and review work to ensure consistency, accuracy, and alignment with goals

Proactively identify and mitigate risks, resolve blockers, and manage team commitments. Prevent over-commitment and effectively scope efforts to address challenges

Maintain open and transparent communication with partner teams, stakeholders, and management. Share priorities, status updates, and team challenges, ensuring everyone understands decision-making processes and changes

Audit performance to ensure effective results and make data-driven decisions. Document lessons learned to prevent recurring issues and contribute to continuous improvement in operational practices

Gain a deep understanding of the products your team works with and foster collaborative relationships with partner teams. Provide guidance on operational excellence and support your team in achieving high performance standards

Qualification

Supply chain managementAnalytical skillsTeam managementCoachingDevelopmentProblem-solvingCommunication skillsRisk managementStakeholder influenceOperational excellence