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The Home Depot · 4 months ago

Manager Operations Process

GEORGIA - VIRTUAL - GA01

Full-time

Hybrid

Mid, Senior Level

5+ years exp

The Home Depot is a leading home improvement retailer, and they are seeking a Manager of Operations Process to oversee operations processes for the Pro’s Inside Sale Organization. This role involves managing projects to enhance productivity, implementing process improvements, and collaborating with various teams across the organization.

E-CommerceHome and GardenHome DecorHome ImprovementRetail

H1B Sponsor Likely

Responsibilities

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field

Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements

Manage day to day processes related to their areas of responsibility. Create and maintain project work plans

Manage issues and roadblocks that arise related to their area of responsibility

Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement

Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot

Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise

Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes

Maintain knowledge base regarding specific operations and processes within store operations

Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts)

Qualification

Process managementOperational efficienciesData analysisRetail experienceLaborCapacity planningQuantitative skillsLeadership experienceCommunication skillsStrategic thinking

Required

Must be eighteen years of age or older

Must be legally permitted to work in the United States

5 years of work experience

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Strong business, functional and/or store knowledge for their area of responsibility

Strong operations, retail and/or field experience required

Ability to partner/communicate well with the field/stores

High sense of urgency in responding to field needs

Strong big picture; strategic thinking skills

Strong quantitative skills such as statistics and data analysis

Preferred

3 years of retail experience or process management in related area

Familiarity with Labor and Capacity planning strategies

Experience utilizing customer journey maps to identify and drive operational efficiencies and improvement

Leadership and management experience preferred

Company

The Home Depot

Glassdoor3.8

The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.

Founded in 1978

Atlanta, Georgia, USA

10001+ employees

https://www.homedepot.com

H1B Sponsorship

The Home Depot has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (32)

2024 (67)

2023 (32)

2022 (66)

2021 (62)

2020 (33)