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O'Reilly Auto Parts · 4 months ago

Hub Supervisor

Store 02838 Hillsboro OR

Full-time

Onsite

Mid Level

O'Reilly Auto Parts is a leading automotive parts retailer, and they are seeking a Hub Supervisor to manage daily hub operations. The role involves overseeing the delivery team, ensuring accurate invoicing, managing inventory discrepancies, and maintaining high customer service standards.

AutomotiveManufacturingRetailWholesale

Responsibilities

Serve as supervisor responsible for managing and maintaining a high level of accuracy and customer service for all city delivery service functions

Work with city delivery dispatcher(s) to ensure that all product is properly invoiced to spoke stores

Investigate all shipping and inventory discrepancies related to hub - make sure they are corrected in a timely manner

Assist with monthly cycle counts and other inventory control duties as assigned

Make sure all hub stockers and related personnel are checking in and putting up stock orders in an accurate and timely manner

Ensure proper shrinkage focus and tools are in place to minimize the store’s exposure to theft and paperwork shortages

Responsible for oversight of all hub delivery routes under his or her responsibility. Make sure all routes are followed and efficiency is maximized, while costs are minimized

Ensure safe driving practices are followed as well as all policies related to delivery service. Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores

Maintain an organized, clean city delivery area divided into areas/bins for each spoke store. Schedule hub employees to ensure adequate coverage while meeting payroll budget

Maintain monthly work schedule for all team members under his/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists. Ensure all team members are clocking in and out according to company policy

Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule, while communicating any delays to stores remaining on the route

Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists. Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately. Ensure mileage is being entered into the asset management system daily

Provide input to store manager with regard to city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations

Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members

Make sure that all new driver training occurs timely, and that ongoing training is completed as required

Make sure that all drivers have “passed” their pre-employment drug test and that their MVR is approved through Risk Management prior to employment

Ensure all employees regularly scheduled to drive have an approved MVR on file with Risk Management

Qualification

Supervisor experienceOrganizational skillsProblem-solving abilityFluency in SpanishAlphanumeric matchingAutomotive parts knowledgeInterpersonal skillsEffective communicationFast-paced environment