Samsung SDS America ยท 4 months ago
Logistics Freight Forwarding Sales Associate (EM7098)
Cerritos, California, United States
Full-time
Onsite
New Grad, Entry LevelSamsung SDS America is a leading player in the global logistics market, specializing in innovative IT-based logistics solutions. They are seeking a Logistics (Freight Forwarding) Sales Associate to identify business opportunities, meet sales targets, and provide excellent customer support within the logistics industry.
Information Technology & Services
Responsibilities
Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling
Promote all company products and services for imports and exports to increase sales
Analyze market trends and competitor activities to identify potential areas for business expansion
Set and achieve sales targets for both revenue growth and customer satisfaction
Monitor and report on progress toward sales goals, making adjustments to strategies as needed
Ensure execution of developed sales strategies, objectives, and goals
Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction
Work closely with cross-functional teams to address customer concerns and improve overall service quality
Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements
Facilitate the renewal of contracts and agreements, aiming for long-term partnerships
Keep clients informed about relevant updates, new offerings, and industry insights
Prepare and present regular reports to management on key account performance and opportunities
Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver comprehensive solutions to clients
Qualification
Required
Strong communication skills
Proactive approach to finding and engaging with potential customers through cold calling and networking
Ability to analyze market trends and competitor activities
Experience in setting and achieving sales targets
Excellent customer support skills
Ability to troubleshoot issues and ensure timely resolution of problems
Negotiation skills for contracts, pricing, and terms
Ability to prepare and present reports to management
Team collaboration skills with internal teams
Company
Samsung SDS America
Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, a global leader in cloud and digital transformation.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Daniel H.
Manager Strategic Partnership Digital Health
Hea Mi Woo
Executive Assistant to CEO
Company data provided by crunchbase