The Home Depot · 4 months ago
RENTAL FIELD OPS MANAGER
United States
Full-time
Remote
Mid Level
$90K/yr - $104K/yr
3+ years expThe Home Depot is a leading home improvement retailer, and they are seeking a Rental Field Operations Manager to enhance operational performance in their assigned region. This role involves managing personnel, ensuring equipment maintenance, promoting safety culture, and driving customer service excellence.
E-CommerceHome and GardenHome DecorHome ImprovementRetail
Responsibilities
Drives overall operations of the region, including personnel management, equipment maintenance and repair, rental performance of the fleet, Home Depot store and associate relationships, equipment delivery, revenue and expense control, and any other key performance areas as defined by the Regional Rental Manager or Divisional Leader
Supports Regional Rental Manager with the hiring and training of support staff
Evaluate operational success through the lens of taking care of our customers. Manage regional brand awareness by building and bridging the relationships with districts, stores, and field rental team associates
Manages equipment maintenance and repair for the region, ensuring that all fleet in assigned stores is properly maintained to maximize the rental-readiness and utilization of the equipment
Promotes a safety culture through appropriate training, positive behaviors, communication and decisions
Manages operational compliance of all tech work performed in the region, including store inspections, lift inspections, preventative maintenance, equipment repairs, equipment deliveries, and new equipment deployment
Maintain regulatory compliance
Ensure technicians are executing tasking of down equipment and open inspections
Ensure quality service to all HD Rental customers by driving sales and customer service behaviors with all associates and proper execution
Qualification
Required
Must be eighteen years of age or older
Must be legally permitted to work in the United States
This position is very active and requires standing and walking daily
Employee is required to talk and hear
Driving for extended periods of time
Working conditions may include working indoors and outdoors in cold, hot and damp areas
The physical demands described here are representative of those that must be done by an employee to successfully perform the essential functions of this role
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job
3 years of work experience
Preferred
Associates Degree or higher preferred, must have High School Diploma or GED / Technical or Trade School
Three (3+) years or more of management experience, rental industry experience is a plus
Demonstrated leadership skills with the ability to performance manage a team
Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations, and optimize and grow the business
Ability to work collaboratively with store level and field level colleagues in order to create the best customer experience possible
Effective verbal and written communication with managers, customers and peers
Ability to interpret financial statements and performance reporting, define problems, collect data, establish facts, draw valid conclusions and make appropriate operational changes in response
Working knowledge of key categories of rental equipment, including basic applications, features, benefits and safety issues
General knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics and electrical systems
Proficient in the use of MS Office products and technology ie: smart phone, laptop, tablet, desktop
Valid driver's license for the state in which you live and work
Good driving record
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10001+ employees
H1B Sponsorship
The Home Depot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (67)
2023 (32)
2022 (66)
2021 (62)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing
Leadership Team
Ted Decker
Chair, President and CEO
Chip Devine
Senior Vice President
Recent News
PR Newswire
2026-01-16
2026-01-15
2026-01-12
Company data provided by crunchbase