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Bob's Discount Furniture · 14 hours ago

Sales Associate - Guest Experience Specialist

Madison, WI

Full-time

Onsite

New Grad, Entry Level

Bob's Discount Furniture is a leading company in the retail industry, seeking Retail Guest Experience Specialists to enhance customer satisfaction. The role involves assisting customers with their interior design needs and providing exceptional service in a supportive and team-oriented environment.

FurnitureHome Decor

Responsibilities

Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality

Provide world class customer service and offer customers an unforgettable shopping experience

Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills

Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale

Generating sales through a low pressure consultative approach

Qualification

Sales experienceInterpersonal skillsBilingualBasic computer skillsOrganizational skills

Required

Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills, bilingual a plus!

Ability to network and build relationships with customers

Competitive, goal oriented nature with the ability to work well in a team environment

Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays

Basic computer skills

Strong organizational skills