hampr · 3 months ago
Senior Customer Support Specialist
United States
Full-time
Remote
Mid, Senior Level
$50K/yr - $55K/yrHampr is seeking a Senior Customer Support Specialist to deliver outstanding service to our customers, including escalated issues. This role is ideal for someone who enjoys solving problems, improving workflows, and contributing to product/service enhancements.
E-CommerceHome ServicesLaundry and Dry-cleaningMobile Apps
Qualification
Required
Experience in customer support or a related field
Strong problem-solving skills
Ability to handle escalated issues
Excellent communication skills
Experience with workflow improvement
Ability to contribute to product/service enhancements
Company
hampr
hampr is an app-based laundry delivery service company that features transparent pricing and next-day service.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$11.44MKey Investors
VentureOut
2025-08-13Series Unknown· $1.08M
2024-07-01Seed
2022-04-04Seed· $7.84M
Leadership Team
Laurel Hess
Founder / CEO
Ryan LeBlanc
Advisor
Recent News
San Diego Union-Tribune
2025-10-14
2025-10-04
Government Technology US
2025-10-01
Company data provided by crunchbase