Babylon Dental Care · 4 months ago
Orthodontic Billing Specialist - West Babylon & Patchogue, NY
West Babylon, NY 11704
Full-time
Onsite
Mid Level
$25/hr - $28/hr
3+ years expBabylon Dental Care is a provider of general and specialty dental services, recognized for its commitment to excellence and compassion in patient care. They are seeking an Orthodontic Billing Specialist to enhance their Insurance/Front Desk teams, focusing on educating patients about orthodontic treatment plans and managing insurance claims. This role offers opportunities for growth and emphasizes teamwork and a collaborative practice environment.
Cosmetic SurgeryDentalHealth CarePersonal HealthWellness
Responsibilities
Educate our patients about the details of their orthodontic treatment plan and associated fees after our Orthodontist has diagnosed and reviewed their options with them
Help patients understand their dental insurance benefits (ortho specific) and their potential out of pocket costs associated with the dental care they want or need
Monitor Pre-determinations sent to Patient's Insurance companies
Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care
Comfortable with keeping up to date with email communications as the day goes on, responding when appropriate and necessary
Closely monitor any claims denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment
Assisting Orthodontist with any further documentation needed to secure timely payment of claim
Constant collaborator in helping Front Desk team increase their knowledge of ortho insurance billing
Mentoring new team members when comfortable and can create value
Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
Generate and review reports, when directed
Helping when needed to re-credential Orthodontist within the Practices
Proactively follow up on any outstanding Ortho Insurance claims and resolve to obtain payment
Enter Ortho Insurance payments accurately
Verify eligibility and benefits for ortho patients
Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information
Help assume responsibility to decrease accounts receivable on any Ortho accounts
Prepare nightly Practice close outs, which include spreadsheets for both Partners and Bookkeeper reconciliations
Participate in bi-weekly “huddle” calls with Leadership, preparing proper huddle sheets beforehand to promote an organized and productive call
Assist patients in setting up re-occurring charges for Ortho case payments
Review with Ortho team contracts for patient’s treatment
Qualification
Required
Three or more years' experience in dental insurance and or Ortho billing departments
General dental practice experience is a must, three to five years preferred
Orthodontic billing experience of three to five years will be valued greatly
Flexibility regarding scheduling
Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice
Excellent attention to detail and high follow through
The ability to calculate percentages accurately and quickly
Very strong math skills
Strong ability to understand and explain EOB's
A positive, friendly, and enthusiastic attitude
Collaborative and comfortable in communications with patients regarding sensitive financial concerns
Outstanding teamwork skills and the ability work with a diverse group of people
High level of professional presence
Ability to multi-task in a fast-paced environment
Open to learn all about technologies that will enhance our patient care and service
Self-motivated, takes initiative without constant direction
Calm under pressure, strong communicator
Strong Mathematical skills
Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory
Strong Dental Insurance knowledge is required for the most success in this role
High school or equivalent (Required)
Preferred
College degree preferred
Bi-lingual in English and Spanish welcomed
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Company
Babylon Dental Care
Babylon Dental Care is a home infusion pharmacy.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2026-01-11
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